Kitchen Craft · 2 months ago
Scheduling Coordinator
Bowling Green, SC
Full-time
Onsite
New Grad, Entry LevelMasterBrand is a leading North American residential cabinet business that has been enriching lives for nearly 70 years. The Scheduling Coordinator plays a key role in servicing customers by managing service center warehouse inventory, scheduling field appointments, and ensuring timely invoicing.
FurnitureManufacturingSales
Responsibilities
Manage service center warehouse inventory accuracy
Maintain safety stock level of critical path trim/parts items in inventory
Ensure all inventory transactions are processed timely
Dispatch FSR’s, Service Technicians, and Installers daily ensuring field efficiency and confirming dispatched work is completed
Assist in Scheduling Warranty Service Appointments
Scheduling all field appointments utilizing Salesforce
Confirm and stage parts for technicians
Backup Customer Service as needed
Responsible for all invoicing
Follow up with Installers and Service Technicians on any missing work debriefs from previous day
Update 3PL systems with schedule changes. Send required delivery reports to 3PL confirming delivery
Transship release all orders to invoice Customer
Keep track of construction schedules through verbal, electronic, or hard copy communications with the superintendent. Accumulate schedules as specifically required by the Builder on a regular basis to keep up with any changes and ensure alignment in Salesforce
Other duties, incidental or regular, may be assigned at management’s discretion
Qualification
Required
Superior service attitude
Ability to nurture long-term relationships
Attention to details, accuracy
Strong written and verbal communication skills. Ability to communicate with all levels of skilled trades and customers
Self-motivated and team oriented
Ability to work in a fast-paced team environment and handle multiple priorities
Ability to follow existing guidelines and establish improved procedures
Experience using computer programs including Excel and Microsoft Word
Ability to define problems, collect data, establishes facts. and draw conclusions
Ability to read, analyze, and interpret general business information, documents, and regulations in the English language
Computer literacy, including experience using Microsoft Office software programs, such as Microsoft Word and Excel
Ability to handle stressful situations while remaining calm
High School diploma/GED required; A.S. degree preferred
Experience using computer programs, including Microsoft Excel and Word
Preferred
Previous AS400 and Salesforce experience is preferred
Company
Kitchen Craft
Kitchen Craft is a cabinetry manufacturing firm in Winnipeg, Manitoba.
Founded in 1971
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase