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Meta · 17 hours ago

Program Manager, Product Data Operations: MSL Operations

San Francisco, CA

Full-time

Onsite

Senior Level, Lead/Staff

$145K/yr - $205K/yr

10+ years exp

Meta is seeking a highly experienced and strategic Program Manager to join the Product Data Operations (PDO) team. The role involves driving the success of GenAI programs, providing strategic direction, operational prowess, and cross-functional collaboration to ensure successful execution of complex initiatives.

Computer Software

Comp. & Benefits

Responsibilities

Provide strategic leadership and oversight for the planning, execution, and delivery of MSL programs, including initiating and scaling 0-to-1 efforts

Drive alignment of program objectives with organizational goals by collaborating with MSL research, engineering, and product teams

Oversee large-scale data annotation operations, including managing relationships with onshore and offshore annotation vendors and leading a distributed workforce

Develop, implement, and continuously improve annotation project guidelines, ensuring alignment with product and research requirements

Proactively identify program risks, develop mitigation strategies, and communicate updates and rationale to stakeholders at all levels

Establish and monitor key performance indicators (KPIs) to ensure program success, quality, and efficiency

Report program progress, insights, and recommendations to internal and external stakeholders, including executive leadership

Foster a environment of continuous improvement, and innovation within the team and across vendor partners

Qualification

Program ManagementData Annotation OperationsWorkforce ManagementSQLAI/Machine LearningAnalytical SkillsCritical ThinkingProblem-SolvingCross-Functional Collaboration

Required

10+ years of program or project management experience, with a proven track record of delivering complex, large-scale programs in fast-paced environments

Demonstrated experience working at an annotation vendor or managing large-scale data annotation operations, including workforce management of distributed teams

Prioritize, drive key initiatives forward, and manage multiple cross-functional stakeholders with urgency and accountability

Exceptional critical thinking, analytical, and problem-solving skills

Navigate ambiguity and lead teams through change

Bachelor's degree