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Berkshire Hathaway GUARD Insurance Companies · 3 months ago

Business Process Engineer - P&C Claims Process Experience

US-PA-Philadelphia

Full-time

Hybrid

Mid, Senior Level

$70K/yr - $150K/yr

3+ years exp

Berkshire Hathaway GUARD Insurance Companies is a leading provider of Property & Casualty insurance products and services. The Business Process Engineer will be responsible for analyzing and optimizing claims processes, implementing improvements, and enhancing overall efficiency and customer satisfaction within the organization.

Commercial InsuranceFinancial ServicesInsuranceLife Insurance

H1B Sponsor Likely

Responsibilities

Conduct comprehensive analyses of existing P&C insurance claims processes, identifying inefficiencies and improvement opportunities across policy administration, claims, and underwriting functions

Define business requirements needed to enable target state processes

Assist in the design and propose improved processes that align with P&C insurance best practices and organizational goals

Collaborate with cross-functional teams to implement new or improved P&C insurance processes, ensuring smooth transitions

Establish and monitor key performance indicators (KPIs) for P&C insurance processes to track improvements and identify areas needing attention

Support change management initiatives by developing training materials and assisting in stakeholder communication

Manage small to medium-sized process improvement projects within the P&C insurance context

Design and deliver training programs for P&C insurance processes, ensuring that employees across different departments understand new or improved workflows. Develop comprehensive training materials and conduct workshops to facilitate the adoption of process changes

Qualification

P&C insurance experienceBusiness process managementProcess improvement methodologiesBusiness analysisProject managementAnalytical skillsStakeholder managementTraining developmentProblem-solving skillsEffective communicationAttention to detail

Required

3-5 years of experience in business process management, specifically within the property and casualty insurance industry

Deep understanding of P&C insurance claims value chain is required

Proficiency in documenting P&C insurance processes, including creating detailed process flows, standard operating procedures, and training materials with meticulous attention to detail

Experience with business process management tools and software

Strong project management and business analysis skills

Excellent analytical and problem-solving abilities

Effective communication and stakeholder management skills

Knowledge of process improvement methodologies such as Lean, and/or Six Sigma

Benefits

Competitive compensation

Healthcare benefits package that begins on first day of employment

401K retirement plan with company match

Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays

Up to 6 weeks of parental and bonding leave

Hybrid work schedule (3 days in the office, 2 days from home)

Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)

Tuition reimbursement after 6 months of employment

Numerous opportunities for continued training and career advancement

And much more!

Company

Berkshire Hathaway GUARD Insurance Companies

Berkshire Hathaway GUARD Insurance Companies offers property, casualty and commercial insurance solutions.

Founded in 1983

Wilkes Barre, Pennsylvania, USA

1001-5000 employees

https://www.guard.com

H1B Sponsorship

Berkshire Hathaway GUARD Insurance Companies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (6)

2024 (1)

2021 (2)