EY · 14 hours ago
Cyber SDC- Purview and Defender for Office Operations Lead Eng - Senior - Consulting - Location Open
EY is a globally connected powerhouse of diverse teams, seeking a skilled Cybersecurity operations professional specializing in data protection and email security. The role involves managing and improving Microsoft Purview, Microsoft Defender for Office, and eShare platforms while collaborating with cross-functional teams to enhance information protection.
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Responsibilities
Administer Microsoft Purview, Microsoft Defender for Office, and eShare, ensuring optimal performance and availability of the platforms
Configure and manage security settings, policies, and policy exceptions within Microsoft Purview, Defender for Office, and eShare
Follow change management life cycle for all configuration changes by testing in DEV and QA prior to promoting to Production through documenting change requests in ServiceNow
Respond to user incident tickets where a security tool has hindered their ability to perform a task (e.g., send email, receive email, copy to USB). Ensure tickets are resolved per SLAs
Troubleshoot and identify root cause of user’s issue, implementing configuration change if required. Keep user informed through process with updates. Escalate to client stakeholders as required
Create and maintain user support documentation, including KB articles, known issue posts, and SharePoint informational materials
Work closely with supporting IT, security, and email teams to integrate Microsoft Purview, Defender for Office, and eShare with existing systems and workflows
Communicate effectively with stakeholders to report on operational status, escalations, blockers, and recommendations for improvement
Monitor and report on data classification usage and data loss prevention (DLP) policy hits
Stay updated on the latest features, updates, and best practices related to Microsoft Purview, Defender for Office, and eShare
Identify opportunities for process improvements and automation within the operations of Microsoft Purview, Defender for Office, and eShare
Automate repetitive activities through scripting (PowerShell, Python) and automation (Tines, PowerAutomate, etc.)
Maintain accurate documentation and SOPs (Standard Operating Procedures) of current configurations, processes, and procedures related to Microsoft Purview, Defender for Office, and eShare operations
Generate reports on workstream performance and metrics for management review
Keep an updated project plan on a weekly cadence and report to stakeholders and project management as timelines shift or are delayed
Work alongside an international team across multiple time zones
Identify asks from client stakeholders and assign to team members based on interest, skillset, and bandwidth. Track tasks to completion and provide updates to requesting stakeholders
Provide team with technical support as an SMR on in-scope technologies
Escalate issues and roadblocks to EY leadership as needed
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field
3+ years of proven experience in managing and supporting security and compliance solutions within Microsoft Purview and Microsoft Defender for Office
Excellent problem-solving skills and attention to detail
Strong communication and interpersonal skills
Scripting experience, including PowerShell, Python, etc
Automation experience, including Tines, PowerAutomate, etc
Ticket and change management experience in ServiceNow
Experience with leading an international team across multiple time zones
Preferred
Experience or knowledge in eShare technologies
Experience with dashboarding and metrics, including through Excel, PowerBI, Splunk, etc
Experience maintaining multiple security tenants, GCCH and Commercial versions
Relevant certifications (e.g., Microsoft Certified: Security, Compliance, and Identity Fundamentals, Microsoft Certified: Azure Security Engineer Associate, CISSP, CIPT)
Benefits
Medical and dental coverage
Pension and 401(k) plans
Paid time off options
Flexible vacation policy
Designated EY Paid Holidays
Winter/Summer breaks
Personal/Family Care
Other leaves of absence when needed to support your physical, financial, and emotional well-being
Company
EY
EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets.
H1B Sponsorship
EY has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (10242)
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Funding
Current Stage
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2025-12-24
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