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Buffalo Sabres · 2 months ago

Account Executive, Membership Sales

Buffalo, NY

Full-time

Onsite

Entry Level

$35K/yr - $35K/yr

1+ years exp

Buffalo Sabres is a professional sports organization seeking an Account Executive for Membership Sales. The role involves sourcing and building relationships with fans, selling tickets, and providing exceptional customer service at KeyBank Center.

Event ManagementEventsSports

Culture & Values

Responsibilities

Sell new full season ticket membership, partial plans, group outings, and single game suite rentals

Meet and/or exceed annual sales goals as provided by Ticket Operations Leadership

Prospect and source potential clients in the Greater Buffalo Area

Make a minimum of 70 outbound phone calls per day

Proactively identify new leads through referrals, networking, and prospecting businesses

Maintain accurate and detailed records of all current client and prospects within CRM system

Provide excellent customer service to prospects and current clients at all times

Active involvement in the community to continually build sales pipeline

Assist in Season Ticket Member (STM) retention programs

Respond to incoming phone calls to be sure they are answered quickly and efficiently

Handle problems during events and solve problems to customer’s satisfaction

Maintain a functional and organized workspace

Maintain a level of knowledge of programs and events to adequately assist customers

Assist in bulk mailings to STMs or other ticket purchasers

Other duties as assigned

Qualification

Sports sales experienceCRM system proficiencyMicrosoft Office proficiencyOrganizational skillsCommunication skills

Required

Minimum of 1-3 years of sports sales experience

Proficient in Microsoft Office products (Outlook, Word, Excel). Experience with TicketMasters, Archtics, KOR CRM system(s), a plus

Strong organizational, time management, and problem-solving and decision-making skills

Excellent oral and written communication skills

Ability to work non-traditional hours including nights, weekends, and holidays as needed

Preferred

Bachelor's degree preferred

Benefits

Medical Plans: Comprehensive and affordable medical plans; supplemental vision care, dental care, life insurance coverage, fully paid, short and long-term disability and life insurance coverage.

Investments: 401(k) with employer matching; annual discretionary defined employer contributions

Paid Time Off: Paid Volunteer Days

Sabres Experience: (up to 4) Comp tickets to Buffalo Sabres, Buffalo Bandits, Rochester Americans when available

Wellness: Annual Health & Wellness fair, monthly wellness initiatives including but not limited to lunch & learns, fitness classes and challenges.

Sabres Family: many annual social events for employees and their families to enjoy, including various holiday parties and activities. DEI committee with annual initiatives, ERG (Employee Resource Groups), Community Volunteer opportunities and more.