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East Tennessee Children's Hospital · 2 months ago

System Administrator III Full Time Days

Knoxville, TN

Full-time

Hybrid

Entry, Mid Level

2+ years exp

East Tennessee Children's Hospital is a healthcare organization seeking a System Administrator III. The role involves working independently as a senior subject matter expert in a client-server environment, maintaining system uptime and data integrity while collaborating with application teams and end users.

Health CareHospitalNon Profit

H1B Sponsor Likely

Responsibilities

Learns to Install, Monitor and Maintain the Physical Hardware and Data Center Environments

Installs, cables, and configures server hardware

Routinely visits data center locations to review physical conditions

Monitors physical health of server and storage equipment by use of enterprise monitoring and alerting tools

Documents and replaces failed hardware in a timely fashion

Effectively communicates/coordinates problem resolution with users, IT personnel, and vendors

Keeps data center areas clean and ensures proper storage of spare equipment

Maintains the physical security of data center locations

Part of on-call schedule and share coverage with the rest of the team

Learns to Install/Monitor/Maintain Server, Virtual, and Storage Operating Systems and Application Software

Monitors OS and Application logs to ensure proper function, performance, and security of systems

Monitors OS and Applications via enterprise monitoring systems

Creates user accounts in the various Enterprise Systems managed systems

Maintains all Critical and Security patching of server OS monthly (more often if necessary)

Works with backup team to ensure proper backup processes are in place for assigned systems

Diagnoses and resolves problems pertaining to server, virtual, and storage operating systems, and application software

Effectively communicates/coordinates problem resolution with users, IT personnel, and vendors

Follows the organization’s change management process for all changes to production systems

Maintains security standards by allowing the least necessary permissions to systems and servers

Documents the Organization’s Information Systems

Creates documentation relating to maintaining and troubleshooting information systems

Performs Root Cause Analysis and follows up on documentation as necessary

Works on small to medium sized Enterprise Systems and other department projects

Effectively communicates and participates in project team meetings

Completes requested milestones in a timely fashion

Escalates issues to project team and direct supervisor as necessary

Qualification

Server administrationProblem-solvingMS Office proficiencyCommunication skillsCustomer serviceProactive decision makingTime managementOrganizational skills

Required

Associates degree in computer science, server administration, or related field

Two years' experience in Information Technology, server administration, or related field

Excellent oral and written communication skills

Service oriented

Able to work independently

Is proactive and makes routine decisions independently

Must have above average problem-solving skills

Excellent organizational, time management and customer service skills

Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications

Company

East Tennessee Children's Hospital

East Tennessee Children's Hospital is a comprehensive pediatric hospital providing compassionate care to children and their families.

Founded in 1937

Knoxville, Tennessee, USA

1001-5000 employees

https://www.etch.com/

H1B Sponsorship

East Tennessee Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (3)

2023 (4)

2022 (1)

2021 (1)

2020 (1)