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Credence · 2 months ago

Program Manager - AWS Cloud Managed Service

McLean, Virginia, United States

Full-time

Onsite

Senior Level

Credence is a leading provider of AI, cloud, cyber, and modernization solutions, recognized as a Top Workplace by the Washington Post. They are seeking a skilled Program Manager to oversee mission-critical AWS IL-5 cloud programs for the Department of War, ensuring operational excellence and compliance in a 24x7 managed services environment.

GovTechInformation TechnologySoftware

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Provide overall leadership, direction, and oversight for large-scale, mission-critical AWS IL-5 cloud programs supporting DoW operations

Manage 24x7x365 operations teams delivering high-availability, compliant, and secure managed services across multiple cloud environments

Serve as the primary customer interface, providing clear, proactive communication on program performance, risks, and technical strategy

Lead multidisciplinary teams of engineers, architects, SecOps and DevSecOps professionals ensuring operational continuity and performance

Drive innovation through adoption of modern practices including SRE 2.0, AI/ML-driven automation, Agentic AI, AIOps, SecOps and FinOps for intelligent cost and performance management

Establish and maintain robust program governance and organizational structures for effective contract and personnel management

Implement and provide continuous improvement initiatives on Operations management including matured Observability practices

Champion continuous improvement and transformation initiatives across cloud infrastructure and operations teams

Interface directly with government PMOs and mission stakeholders

Qualification

AWS IL-5SRE 2.0AI/ML IntegrationProgram Financial ManagementSecurity Compliance24x7 Operations LeadershipStakeholder EngagementRisk ManagementChange Management

Required

Deep technical expertise in AWS IL-5 cloud programs

Experience managing 24x7x365 operations teams

Ability to serve as the primary customer interface

Experience leading multidisciplinary teams of engineers, architects, SecOps and DevSecOps professionals

Knowledge of modern practices including SRE 2.0, AI/ML-driven automation, Agentic AI, AIOps, SecOps and FinOps

Experience establishing and maintaining program governance and organizational structures

Ability to implement continuous improvement initiatives on Operations management

Experience interfacing directly with government PMOs and mission stakeholders

Core Competencies in Cloud Managed Services IL-5 (AWS, OCI, GCP, Azure)

Knowledge of SRE 2.0 / DevSecOps / CI-CD Automation

Experience with AI/ML Integration & AIOps Implementation

Program Financial Management & FinOps experience

Experience in 24x7 Mission Operations Leadership and Operations Management (ITSM)

Knowledge of Security Compliance (FedRAMP, NIST 800-53, DoD SRG)

Experience in Stakeholder & Executive Engagement

Knowledge of Risk, Performance, and Change Management

Company

Credence

Credence provides innovative technology, health, engineering, and management solutions to support mission-critical programs for Federal government customers.

Founded in 2005