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IEHP · 17 hours ago

Senior Transformation Facilitator

Rancho Cucamonga, CA

Full-time

Hybrid

Senior Level

$104K/yr - $138K/yr

5+ years exp

IEHP is dedicated to healing and inspiring the human spirit, and they are seeking a Senior Transformation Facilitator to drive organizational excellence and transformation initiatives. This role involves building internal problem-solving capabilities, coaching leaders and teams, and ensuring that transformation efforts deliver measurable impact.

Health CareHealth DiagnosticsHospital

Comp. & Benefits

Responsibilities

Serve as a strategic partner in driving organizational excellence and advancing enterprise-wide transformation initiatives

Work closely with leaders and Team Members throughout the enterprise to build internal problem-solving capability

Develop a culture of continuous improvement and improve efficiencies to stabilize key processes utilizing a variety of tools including Lean Methodology

Coach leaders and teams at all levels to strengthen operational effectiveness, align initiatives with strategic priorities, and foster a culture of continuous improvement, innovation, and accountability

Act as a change leader by enabling data-driven decision-making, overcoming barriers, and ensuring that transformation efforts deliver measurable impact

Qualification

Lean MethodologyChange ManagementProject ManagementData AnalysisProcess MappingEmotional IntelligenceCommunication SkillsConflict ResolutionGroup FacilitationCritical Thinking

Required

Five (5) years of demonstrated experience, at a professional level, in process/project management including participation in improvement projects or operations and five (5) years in a dedicated Lean role required

Experience leading change management initiatives at an enterprise level required

Project Management experience required

Experience with advance Lean technical concepts such as level loading, pull, mistake proofing and rapid changeover

Experience leading VSA, RIE, Process Mapping, and Discovery

Bachelor's degree from an accredited institution required

+ In lieu of the required degree, a minimum of four (4) years of additional relevant work experience and successful completion of a competency assessment is required for this position

Advanced comprehensive knowledge, familiarity, and aptitude in Lean tools and methodologies, including A3 thinking, Kaizen events, value stream mapping and Lean technical concepts such as 5S, quality, flow, and visual systems

The use of small group and adult learning techniques

Applied Data Analysis

Change Management principles

Understanding of interdependencies with cross-functional stakeholders and business implications of decisions

Demonstrated ability to build trust, influence stakeholders at all levels, and navigate difficult conversations with tact and professionalism to drive alignment, resolve conflict, and accelerate transformation outcomes

Demonstrated skill in successfully working with and motivating diverse work teams, including group process facilitation, change management and conflict resolution

Must demonstrate influence without authority and be proficient in modeling and navigating highly dynamic situations requiring Emotional Intelligence (EQ)

Skilled in teaching improvement concepts and principles to diverse audiences from Executive Leaders to frontline staff. Must be able to assess learning styles and modify approach to meet the need of the moment or learning style

Excellent project and time management skills. Must be able to utilize critical thinking & discernment to escalate or mitigate as needed to overcome delays and barriers

Strong communication skills (verbal, written and listening). Highly proficient in all Microsoft Office applications, with an emphasis on Word, Excel, and PowerPoint

Must be able to understand and support teams through data-driven problem solving through A3 Thinking and Change Management process

Strong analytical and critical thinking skills

Read and interpret data and translate data into meaningful information to shape work at both the department and enterprise level

Ability to analyze and document complex business processes using process modeling tools such as Microsoft Office Products (Word, Excel, SharePoint, PowerPoint, Visio, PowerPoint, etc.)

Proven ability to interact effectively

Be comfortable with public speaking and to varied audiences

Possess a problem-solving mindset

Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment

Possess leadership qualities

Preferred

Prior health care experience preferred

Master's degree from an accredited institution preferred

Certified trainer or group facilitator preferred

Benefits

Hybrid schedule

State of the art fitness center on-site

Medical Insurance with Dental and Vision

Life, short-term, and long-term disability options

Career advancement opportunities and professional development

Wellness programs that promote a healthy work-life balance

Flexible Spending Account – Health Care/Childcare

CalPERS retirement

457(b) option with a contribution match

Paid life insurance for employees

Pet care insurance

Company

IEHP

Glassdoor3.8

With a mission to heal and inspire the human spirit, Inland Empire Health Plan (IEHP) is one of the top 10 largest Medicaid health plans, the largest not-for-profit Medicare-Medicaid public health plan in the country, and for the fourth year in a row, certified as A Great Place To Work®.

Founded in 1995

Rancho Cucamonga, California, USA

1001-5000 employees