NEOGOV · 2 months ago
RECORDS CLERK I
Norcross, GA
Full-time
Onsite
New Grad, Entry Level
$20.40/hr - $26.52/hrThe City of Norcross is seeking a Full-time Records Clerk I to provide clerical support and records management to the Police department. This role ensures the accuracy of administrative records and facilitates the efficient operation of the department.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assigns written citations, city ordinances and other ticket books and items back in
Oversees retention and disposal schedule
Compiles and distributes reports and files to various criminal justice officials and authorized members of the general public
Processes reports and forwards them to the appropriate state or federal agencies
Tracks and verifies information on various police reports
Contact the appropriate agencies regarding stolen and missing items and missing person reports
Prepares media and other files for prosecution
Assists with the verification of criminal history information
Notarizes documents as requested
Manages and compiles data for submission for UCR / NIBR’s crime data
Assists citizens and visitors with requests for records
Documents tickets daily and submits transmitted log to the courts
Processes digital media from various sources for court
Prepares open records requests and processes expungements
Scans documents for case files into Records Management System, in accordance with paperless policy
Processes and delivers incoming / outgoing mail and sends certified letters as needed. Notifies departments receiving large packages
Orders office supplies
Generates and mails victim notification letters on all closed cases
Processes requests from Juvenile Court to seal Juvenile Records
Provides certification of documents upon request
Qualification
Required
High School Diploma or GED
Strong team player, willing to help out and assist others when needed
Experience and proficiency in the use of electronic records management systems
Attend and participate in training opportunities and seminars relevant to this position
Knowledge of modern office practices, methods, equipment and standard clerical procedures including electronic filing and records management
Knowledge of personal computers, and general use software
Skilled in Microsoft Office
Knowledge of regulations and procedures of state and national crime information centers
Knowledge of applicable federal and state statutes, local government ordinances, and departmental policies and procedures
Skills in maintaining records, compiling, and writing reports
Skills in planning and organizing work
Ability to work well with others in a positive team environment
Strong communication skills; includes success in written communication, interpersonal communication, group communication, phone skills, and electronic communication
Ability to conduct presentations to groups
Ability to display professionalism at all times
Skill in performing basic mathematical calculations
Excellent customer service skills are required
Excellent time management skills to ensure that deadlines are met
Benefits
Health care
Dental
Vision
Retirement
Deferred compensation plans
Flexible spending accounts
Life insurance
Long-term disability
Holidays
Vacation
Sick leave
Paid Time Off
Health Insurance Benefits
Holidays
Life and AD&D Benefits
Savings and Retirement Benefits
Flexible Spending Accounts
Health Savings Accounts
Social Security & Medicare
Other Valuable Benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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