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Passaic County Community College · 2 months ago

Financial Aid Officer

Paterson, NJ, US

Full-time

Onsite

Entry Level

$45K/yr - $45K/yr

1+ years exp

Passaic County Community College is seeking a Financial Aid Officer who will report directly to the Director of Financial Aid. The role involves reviewing, awarding, and monitoring federal, state, and alternative aid programs while providing excellent customer service to students and parents regarding financial aid procedures.

CommunitiesHigher EducationUniversities

Work & Life Balance

Responsibilities

Assist students in completing financial aid forms and advise students and parents on financial aid procedures and policies

Review financial aid applications and supporting documents for corrections and accuracy of information

Communicate confidential information to students in a sensitive manner

Assist in determining eligibility for aid applicants and responsible for authorization of awards

Coordinate processing of the Federal Direct Loan program. Requires exceptional detail work, including reviewing exception reports and updating information for federal reporting as well as timely reconciliation

Participate in high school and community presentations on financial aid

Provide excellent customer service and answers to students' inquiries

Perform other related duties as assigned by supervisor

Qualification

Financial Aid ProgramsCustomer ServiceBachelor's DegreeComputer LiteracyDetail OrientationBilingual (Spanish/English)Communication

Required

Bachelor's degree required

Must be committed to serving a diverse student population

Valid driver's license and ability to travel locally

Must be willing and able to work evenings, overtime and/or at other locations as required

Preferred

One to three years of experience in financial aid preferred

Working knowledge of all State and Federal Financial Aid Programs preferred

Computer literacy and ability to utilize an integrated student system (preferably Colleague)

Ability to work well with people, excellent communication (both oral and written) and customer service skills

Bilingual preferred (Spanish/English)

A cover letter included with the resume is preferred for this position

Benefits

Excellent New Jersey State health insurance plans

Dental Plan options 100% covered by employer

Retirement systems through New Jersey State

Tuition waivers for PCCC courses for employees and eligible dependents, per terms of the relevant labor contract (Some fees may still apply.)

Tuition reimbursement for all full-time employees, excluding grant-funded positions, per terms of the relevant labor contract

Short-term disability providing up to 26 weeks of paid leave, per terms of carrier (excluded for faculty and grant-funded positions)

Paid Holidays

Vacation, Sick, Personal, and Floating Holiday hours*(Prorated based on hire date)*

Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance.

Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses.

Flexible Spending Account allows employee to contribute pre-tax dollars to use for eligible out-of-pocket medical and dependent care expenses.

Supplemental insurance provides cash benefits to assist with out-of-pocket expenses when hurt or sick.

Voluntary Annuity Programs: Additional contributions to retirement account.