Netcraft · 2 months ago
Infrastructure Partnership Manager
United States
Full-time
Hybrid
Mid LevelNetcraft is the global leader in cybercrime detection and disruption, trusted by major companies and governments worldwide. They are seeking an Infrastructure Partnership Manager to enhance provider relations and support operational tasks related to their takedown services. This role involves building relationships with social media and infrastructure providers, performing escalations, and improving reporting processes.
Cyber SecurityFraud DetectionGovernmentOnline Portals
Responsibilities
Aiding our existing social media & infrastructure provider relation function with ongoing efforts to build relationships, secure API-based integrations, building on Netcraft’s takedown efficacy & speed
Performing escalations to infrastructure providers for high priority cases
Performing operational tasks in aid in our reporting to infrastructure providers, focusing on the automation of reporting processes
Sharing your ideas on how to improve processes and workflows
Qualification
Required
Trust and Safety experience
Experience and understanding of internet technologies and networks (DNS, Whois, RDAP)
A knowledge of internet governance organisations including ICANN with an understanding of T&S policy
Attention to detail, adaptability, and strong intellectual and commercial curiosity
A positive and solution-focused approach
Interest in the internet and cybercrime prevention
Excellent communication skills with a high standard of written English
Ability to engage with people in a warm, helpful, and professional way
Self-motivation, ability to take initiative, and work as part of a team
Aptitude for analysing and using technical information
Relevant academic qualifications
Preferred
Multiple spoken languages
Public speaking experience
Membership with professional bodies like FIRST, TSPA, M3AAWG, ICANN
Benefits
33 days’ vacation per annum (incl. public holidays), rising to 37 days with service
Additional paid sick leave, compassionate leave, etc.
Enhanced paid family leave entitlements, incl. 52 weeks maternity/adoption leave and four weeks paternity leave
Equity tracking scheme.
Two paid Volunteering Days per year, plus paid time off to donate blood
401(k) Safe Harbor Plan, with employer-matched contributions up to 4%
Generous private health cover with 10+ plan choices
Two paid Personal Development Days per year and plenty of learning and development opportunities such as open access to Udemy and Coursera
Flexible working options to support your personal life balance.
Inclusive culture and environment, where you’ll feel genuinely valued and supported
Company
Netcraft
Netcraft is an Internet services company based in Bath which provides Internet data mining and anti-cybercrime services.
Founded in 1987
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$100MKey Investors
Spectrum Equity
2023-07-18Private Equity· $100M
Leadership Team
Ryan Woodley
CEO
Recent News
Help Net Security
2025-10-17
Destination CRM
2025-10-15
Company data provided by crunchbase