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JetPay now NCR Payment Solutions · 4 months ago

Field Service Technician I

Plymouth, MA

Full-time

Onsite

Entry Level

$18/hr - $20/hr

1+ years exp

NCR Voyix is a company dedicated to providing best-in-class service to its customers. The Field Service Technician I role involves performing customer installation, maintenance, and service calls on electromechanical equipment, while building long-term relationships with clients.

E-CommerceFinanceFinancial ServicesFinTech

Responsibilities

Perform customer installation, maintenance, and service calls promptly and effectively

Service electromechanical equipment like self-checkout systems within an assigned territory

Perform maintenance, repair, PM work, and system overhauls

Qualification

Electromechanical equipment servicingPC skillsA+ CertificationN+ CertificationMechanical aptitudeCustomer service skillsFlexibility in shifts

Required

Local candidate to a specific geographic area

Authorized to work in the US

At least 18 years of age

Have a valid driver's license and driving record that satisfies NCR fleet requirements

PC skills, basic electronic skills, and some specific hardware and operating system familiarity

Ability to perform essential functions of the job with or without a reasonable accommodation

Prolonged travel with driving several hours per day

Rotating and weekend shifts

Flexible shift work – Rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays

Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance

Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Willing to be trained on and operate small-scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches