Apply on Employer Site

SmartBank · 2 months ago

Financial Services Representative-Float

Franklin, TN

Full-time

Onsite

New Grad, Entry Level

SmartBank is a financial institution dedicated to creating exceptional experiences for clients while upholding core values. The Financial Services Representative (FSR) Float will serve as the primary point of contact for clients, providing exceptional service and managing various banking tasks across multiple locations.

BankingFinancial ServicesService Industry

Growth Opportunities

Responsibilities

Embodying SmartBank's Core Values and Core Purpose

Follow and embrace the SmartBank Way

Serve as the primary point of contact for our clients, providing exceptional service, and directing inquiries to the appropriate channels

Engage in daily Lobby Management tasks, including warmly greeting clients, offering hospitality, making introductions, and ensuring refreshments are available

Travel to be expected through Middle TN and Plateau SmartBank locations

Accurately receives deposits and payments for all types of SmartBank accounts, verifies cash and negotiability of checks and issues receipts, giving credit for funds according to Bank policies. Provides clients with account information

Cashes checks and accepts withdrawal requests in accordance with Bank policies, referring questionable transactions to supervisor for approval

Provides special services as needed; including, redeeming US Savings Bonds, issuing Official Checks, coin deposits and coin orders

Processes payments for SmartBank credit cards, local utilities, and other services. Ensures that payment information is transmitted to appropriate agencies by daily cut-off

Qualification

Cash handlingCustomer serviceHigh School DiplomaExceptional communicationTeam collaboration

Required

High School Diploma or equivalent

Prior experience in cash handling

Exceptional customer service skills

Benefits

Medical, dental, vision, life, and disability insurance.

A 401(k) plan with an employer match of up to 4%.

Generous paid time off (PTO), including a minimum of 3 weeks.

SmartFlex Days.

Up to 11 Paid Company Holidays.

Mental health benefits, include 8 free sessions with a coach or certified professional.

Paid community involvement opportunities.

Company-provided apparel at no cost.

Learning and development opportunities, including professional and career development and tuition reimbursement.

Company

SmartBank

SmartBank is committed to offering the most efficient, effective, and secure way of delivering your financial information. It is a sub-organization of SmartFinancial.

Founded in 2007