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Goodwill of the Finger Lakes · 2 months ago

Donor Greeter

407 Macedon - 1635 North Wilson Road, Macedon, NY, US

Full-time

Onsite

New Grad, Entry Level

$17/hr - $17/hr

Goodwill of the Finger Lakes is an organization focused on providing community support through donations. The Donor Greeter is responsible for managing donation-related duties, ensuring excellent customer service, and maintaining a clean work environment.

Non Profit

Responsibilities

Assist customers in bringing donations inside

Ensure accurate donation log reporting

Sorts donations into proper equipment for processing and transportation

Properly labels all equipment

Responsible for assisting in loading and unloading of merchandise and equipment onto/off trucks as needed

Ensure safety procedures are followed during packing and movement of equipment

Maintain a friendly, helpful attitude toward the customer. Must possess professional service oriented etiquette at all times

Greet customers in a friendly and enthusiastic manner within 10 seconds of arrival

Handle customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns

Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)

Act as a positive member of the team at the store by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion

Perform other duties as assigned by supervisor