PayPal · 1 day ago
Sr Manager, Technical Programs
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$152K/yr - $262K/yr
12+ years expPayPal has been revolutionizing commerce globally for over 25 years, creating innovative experiences for consumers and businesses. The Sr Manager, Technical Programs will drive product strategy, collaborate with stakeholders, and oversee product profitability while ensuring alignment with regulatory requirements and customer needs.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product
Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability
Assesses the customer experience and customer needs in product requirements and decision making
Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis
Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making
Oversees product profitability measures, including budget
Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed
Partners with content strategists, data scientists, product designers and user experience researchers
Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard
Drive product initiatives that improve customer and merchant performance across adoption, engagement, and retention
Collaborate with peer product managers to ensure consistency and alignment across PayPal’s portfolio
Define product requirements that balance innovation, regulatory compliance, and customer trust
Establish experimentation and measurement practices that guide prioritization and accelerate learning
Partner with data science and product teams to build predictive models that address adoption, engagement, and performance health
Leverage analytics and research to uncover performance opportunities and guide investment decisions
Champion AI/ML capabilities that improve scalability, cost efficiency, and product performance
Partner with engineering and product peers to operationalize emerging technologies into merchant and customer solutions
Explore innovative approaches to deliver differentiated experiences across multiple product areas
Collaborate with engineering, design, data science, and peer product managers to deliver cohesive platform capabilities
Work with merchant, sales, and go-to-market teams to ensure PayPal delivers measurable improvements in merchant performance
Support operational reviews (product reviews, OKRs, portfolio planning) that create visibility and accountability across teams
Qualification
Required
Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience
6-10 years in product management, product strategy, or performance-focused roles
Strong track record of launching products that deliver measurable adoption and business impact
Experience with AI/ML integration, experimentation design, and analytics-driven decision-making
Background in global or platform businesses, preferably in payments, fintech, or commerce ecosystems
Ability to influence peers and stakeholders across product, engineering, design, and business teams
Data-driven mindset with strong analytical and problem-solving skills
Comfort operating in fast-paced, ambiguous environments with evolving priorities
Strategic thinking paired with strong execution discipline
Bachelor's degree in Computer Science, Business, Engineering, or related field required
Preferred
Advanced degree (MBA/MS) preferred but not required
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
CEO, UK
chaloem khompitoon
President & CEO
Recent News
2025-12-31
The European Financial Review
2025-12-31
Company data provided by crunchbase