Claims Assistant jobs in United States
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Acadia Insurance (a Berkley Company) · 2 months ago

Claims Assistant

Preferred Employers Insurance, A Berkley Company specializes in providing workers’ compensation insurance to California business owners. The Claims Assistant will provide administrative support related to claims payments, bill inquiries, and customer service to the claims department while ensuring compliance with relevant regulations.

Commercial InsuranceInsurance
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Responsibilities

Provide customer service – answer telephones by the third ring and re-direct callers as necessary to properly respond to customer inquiries
Assist in the administration of claims by making follow up status calls to providers
Perform data entry to work diaries and create activity notes
Update claimant information upon receipt of approved changes
Complete assigned work via diaries and work queues in a timely manner
Respond to all requests and inquiries from claims staff, vendors, and others as appropriate

Qualification

Workers' compensation knowledgeMS Office proficiencyCustomer service skillsAttention to detailWritten communicationVerbal communicationTeam playerIndependent work

Required

4-year degree required or knowledge of workers' compensation principles and policies equivalent preferred
Strong written and verbal communication skills, attention to detail and deadline structures
Ability to work both independently and collaboratively with all levels of staff
Proficient with MS Office software and PC applications and systems

Benefits

Health
Dental
Vision
Life
Disability
Wellness
Paid Time Off
401(k)
Profit-Sharing plans

Company

Acadia Insurance (a Berkley Company)

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Acadia Insurance specializes in commercial property casualty insurance. Our company began in 1992 insuring businesses in Maine.

Funding

Current Stage
Growth Stage

Leadership Team

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Simone Grimes, CPA, MBA
Chief Financial Officer
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Steve Rich, CPCU
Senior Vice President & Chief Claims Officer
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Company data provided by crunchbase