EControls · 3 months ago
Application Engineer - Battery Technology
San Antonio, TX
Full-time
Onsite
Mid Level
3+ years expEControls is a global leader in innovative control solutions, and they are seeking a hands-on Application Engineer for their Ethium lithium-ion battery division. The role involves customer engagement, technical support, issue resolution, and engineering integration to ensure the successful deployment of battery systems in material handling applications.
Consumer ElectronicsElectronicsManufacturingProduct Design
Responsibilities
Represent Ethium by EControls' core values, delivering a superior “Service After the Sale” experience
Promote Ethium’s value-added benefits as a single-source supplier for MHE battery solutions
Support growth and retention of key accounts through technical engagement with both new and existing customers
Collaborate with the quotation and sales teams to develop technically sound, customer-specific solutions aligned with strategic opportunities
Provide technical training including diagnostics, repair procedures, and operational guidance tailored to customer applications and key account technicians
Support installation, commissioning, and field integration of battery systems to ensure reliable performance
Conduct site surveys to assess customer environments, operational needs, and integration readiness
Develop and maintain service support strategies for all product lines, ensuring uptime, safety, and product performance
Identify service requirements for specific products and drive implementation to ensure customer readiness
Troubleshoot technical issues with customers and support resolution of existing product challenges in the field
Communicate product specifications, issues, and project milestones clearly across internal and external stakeholders
Gather feedback and advise on customer, market, and competitive issues, providing recommendations for resolution
Collaborate with Product Managers to assess customer needs and inform future product development efforts
Collaborate with cross-functional teams to integrate lithium battery systems into material handling equipment, ensuring seamless compatibility and optimal performance
Analyze system-level requirements and provide engineering support during design, implementation, and testing phases
Participate in prototype development and field testing, delivering feedback to improve product design and performance
Document integration processes, test results, and technical findings to support internal engineering teams and maintain regulatory compliance
Qualification
Required
3+ years of relevant experience, preferably in instrumentation and systems for the material handling equipment (MHE) industry
BSEE/EET or BSME degree, with an electrical background, preferred
Must have proficient computer skills including experience utilizing Outlook, Word, Excel, and PowerPoint
Ability to travel extensively (50%) with a clean driving record
Company
EControls
EControls is an electronic manufacturing company providing design and development. It is a sub-organization of EControls Europe.
201-500 employees
H1B Sponsorship
EControls has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageLeadership Team
Jason Souder
Chief Technology Officer
Company data provided by crunchbase