GCI Communication Corp. · 2 months ago
Information Governance Analyst I (Future Opening)
GCI Communication Corp. is focused on managing an enterprise-wide information governance program. The Information Governance Analyst I will support the governance program by developing standards, maintaining records retention schedules, and ensuring compliance with legal requirements.
Telecommunications
Responsibilities
Develop standards, tools, and governance for capturing, modeling, storing, and delivering data for the enterprise in multiple platforms, primarily M365
Maintain GCI’s Record Retention Schedule, ensuring retention periods for company records are in line with company policy, federal, state, and local laws, rules, and regulations
Support information governance related initiatives to include providing guidance for data classification and records management requirements
Identify risks related to the poor management of records and unsecured data
Work with business units and functional areas to implement changes and monitor controls for managing and securing records
Track, maintain, and monitor offsite physical record inventory for GCI
Manage electronic and or physical records classification and retrieval systems
Facilitate and coordinate the review and secure disposition of physical and electronic records
Integrate document and record management processes and guidelines with other information management systems
Work with users to efficiently manage hard copy and electronic records
Support audit processes and remediation plans
Support the security awareness and training objectives of the Enterprise Security Office
Responsible for overseeing the fulfillment of all tasks related to the Demands for Records process; this includes fulfilment of subpoenas, search warrants, National Security Letters, pen registers, and Title III voice intercepts as required by statute
Act as point of contact for Law Enforcement and the Judicial System including court appearances and depositions on behalf of GCI as necessary
Research questions pertaining to the Communications Assistance to Law Enforcement Act (CALEA) and update applicable policies, procedures, and related documentation
Train and educate staff regarding governing information and managing records
Provide guidance to IG team to ensure program collaboration with the Legal Department and IT Department, to place electronic and paper records involved in litigation or potential litigation on litigation hold
Provide guidance to IG team to ensure adherence to Records Management and IG policy and procedures and related documentation
Qualification
Required
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent
Bachelor's degree in computer science, technology, security, or related field
Minimum of two (2) years of experience in records/content management, data protection/classification, information security, or an Information Governance or Records Management related field
Strong working knowledge of MS Office Suite in M365
Proficient computer skills to complete job duties effectively
Ability to work independently while handling multiple projects with changing priorities and deadlines
Ability to interact with GCI's personnel at all levels and across all business units and organizations, and to comprehend business imperatives
Ability to work and coordinate with multi-team environment including program managers, business analyst, IT analyst and other security professionals
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
Demonstrated ability to discuss complex technical details with extended support staff and translate into non-technical communication
Strong analytical skills to analyze security requirements and relate them to appropriate security controls
Knowledge of information security data and processes
Excellent organizational, planning and time management skills
Knowledge of the fundamentals of project management
Knowledge of risk assessment methods and technologies
Knowledge of data protection law and practices (e.g., GDPR, California Consumer Privacy)
Ability to support audit processes and remediation plans
Ability to support the security awareness and training objectives of the Enterprise Security Office
Ability to accurately communicate information and ideas to others effectively
Physical agility and effort sufficient to perform job duties safely and effectively
Ability to make valid judgments and decisions
Must work well in a team environment and be able to work with a diverse group of people and customers
Preferred
ITIL Certification
ERM Specialist
Telecommunications experience
Other relevant telecom industry or job specific certifications
Company
GCI Communication Corp.
Hi, we’re glad you’re here! GCI is Alaska’s largest telecommunications provider.