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USAJOBS · 2 months ago

Administrative Support Assistant (CYS) (Development) NF 02/03

McAlester, Oklahoma, USA

Full-time

Onsite

Entry Level

$17.35/hr - $22.03/hr

1+ years exp

USAJOBS is seeking an Administrative Support Assistant for the Child and Youth Services located in McAlester, OK. The role involves providing administrative support, managing visitor interactions, and ensuring the proper registration of children and youth within the program.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff

Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building

Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking

Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations

Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required

Qualification

Customer serviceMicrosoft OfficeOffice automationClerical proceduresData entryMultitaskingCommunication skills

Required

Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment

Experience using office automation to prepare documents, manage files, and maintain records

Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook)

Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence

Must possess experience demonstrating customer service and business communication skills

Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources

Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook). Experience entering and maintaining information into automated databases

At least 1 year experience equivalent to the next lower grade level NF-02

Direct Deposit and Social Security Card is required

Meet qualification/eligibility/background requirements for this position

A one-year probationary period may be required

Satisfactorily complete an employment verification (E-Verify) check

Must be at least 18 years of age at the time of appointment

Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required

Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations

Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required

May be subject to an irregular hours, evening and or weekends

Travel to on and off post locations is required

Preferred

Experience utilizing automated systems for childcare operations

Experience in early childhood development administration

Experience in multitasking front office and clerical duties

Benefits

MWR CYS Regular and FLEX (working a minimum of 15 hours).

First Child: 100% childcare fee discount

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays.

NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan.

Some flexible employees may also be eligible to receive health insurance.