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Brown & Brown · 1 day ago

Director, Agency Development

Tampa, FL

Full-time

Hybrid

Mid, Senior Level

7+ years exp

Brown & Brown is committed to a meritocratic culture that rewards self-starters. The Director of Agency Development is responsible for achieving goals related to new business acquisition, customer retention, and agent satisfaction, while also overseeing the training and development of agency development managers.

Insurance

Responsibilities

Under the direction of Distribution Management, responsible for the performance of the agency development team and is expected to achieve results through consistent recruitment, training, and supervising activities

Ensure proper staffing goals are met, and manage activities associated with the selection and performance of new agency development managers

Support the training and education of products across the team, including Personal Lines E&S and Digital partnerships

Support ADMs in managing territory operation and implementing action plans to meet or exceed goals and objectives

Generate new premium growth through coaching interactions with ADMs (calls, emails, f2f visits, etc.)

Cultivate relationships with new and existing assigned agents to direct qualified risk selection

Implement proactive efforts including activities that keep agents informed on systems, products, and underwriting guidelines as well as prospecting new agencies and general account management

Provide general account management for agencies and maintain accurate records of all sales activities via Salesforce – enforce usage of Salesforce by ADMs

Proactively monitor key performance indicators outlier, shares best practices and be solutions oriented

Monitor and report newly appointed agency metrics such as quote volume and written premium

Monitor incomplete quote activity to identify training opportunities

Submit accurate and timely reports as required or requested

Conduct business inspections in the field and by phone to ensure that company policies and procedures are being adhered to

This is a hybrid position and will require frequent travel for in-person agency visits, trade shows and/or conferences and presence at the Tampa office

Assist with the implementation of marketing strategies and activities to ensure sufficient penetration of existing agencies and their production levels

Work proactively with product management to communicate competitive information and to convey necessary product modifications or new opportunities

Be a subject matter expert on our product offerings and core systems

Qualification

P&C industry experienceAccount managementAgency developmentSalesforceMS Office SuiteLeadership qualitiesInterpersonal skillsPresentation skillsCommunication skillsProblem-solvingTeam-orientedTime management

Required

Minimum of 7 plus years P&C industry experience

Minimum of 5 plus years of experience in account management, agency development, outside sales experience, or similar role

Demonstrates strong leadership qualities such as the ability to inspire and motivate others, effective decision-making, and a proactive approach to problem-solving

Passion to remove obstacles and get the job done

Possess a professional demeanor in a fast-paced production environment

Be willing to always represent the company with the utmost professionalism

Must be team-oriented and able to meet team deadlines

Must be results-oriented and thrive in high volume environments

Proficiency in MS Office Suite and CRM software such as Salesforce

Positive attitude and friendly demeanor

Passionate and knowledgeable about the services and products we provide

Coachable and willing to embrace learning new skills and ideas

Ability to adapt to various situations or problem-solve for new solutions

Ability to build relationships both internally and externally

Ability to communicate effectively both written and verbal

Able to multitask, prioritize, and manage time efficiently

Willingness to travel frequently for in-person agency visits, trade shows, conferences, occasional overnight travel, and presence at the Tampa office

This position requires routine travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position