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Lighthouse Lab Services · 2 months ago

Clinical Laboratory Sales Manager

Crown Point, IN, United States

Full-time

Onsite

Senior Level

$95K/yr - $120K/yr

5+ years exp

Lighthouse Lab Services is partnering with a high complexity toxicology and PCR laboratory in the Midwest seeking a Senior Laboratory Sales Manager to join their team. The role involves driving sales growth, managing client relationships, and collaborating with various teams to ensure customer satisfaction and revenue generation.

BiotechnologyHealth CareHealth DiagnosticsMedicalStaffing AgencyWellness

Responsibilities

Develop, maintain, and expand strong client relationships to ensure satisfaction and long-term retention

Consistently meet or exceed quarterly and annual sales goals through effective territory management and planning

Identify, qualify, and close new business opportunities while growing existing accounts

Prospect and network through cold calling, client visits, referrals, and trade shows

Collaborate with customer service, IT, lab operations, and leadership teams to ensure seamless onboarding and account support

Execute efficient pre-call planning, routing, and CRM-based pipeline management to track leads and monitor progress

Deliver marketing and clinical materials, communicate value propositions, and provide tailored client solutions

Develop and implement strategic business plans that forecast growth and market expansion

Manage territory expenses responsibly, adhering to company policy and seeking pre-approval for exceptions

Maintain compliance with HIPAA, CLIA, and all applicable federal, state, and company regulations

Demonstrate strong sales skills, including prospecting, negotiation, objection handling, and relationship building

Represent the company professionally with integrity, accountability, and a focus on delivering superior service

Participate in trade shows, events, and client education programs as needed

Maintain current knowledge of industry trends, competitor activity, and company offerings to effectively communicate value to clients

Qualification

Direct sales experienceToxicology sales experiencePCR laboratory testingMedical documentationObjection handlingSales management experienceRelationship buildingNegotiation skills

Required

Must have a Bachelor of Science/Bachelor of Arts from an accredited institution

Possess a minimum of five (5) years' experience proven success in direct sales of medical/life science products or services to physicians, physician offices/clinics, ambulatory surgery centers and/or hospitals

At least two (2) or more years of direct sales of Toxicology and/or PCR laboratory testing services to physicians and other health care practitioners

Experience with medical documentation required to support Medicare/Medicaid, Commercial Insurance and Workmen's Compensation claims for PGx and Toxicology laboratory testing