99 Ranch Market · 2 months ago
Field Sales Representative (English/Chinese)
Duluth, GA
Full-time
Onsite
Entry Level
$25/hr - $25/hr
1+ years expWalong Marketing, Inc. is a leading distributor of authentic Asian food products, serving Asian American communities across the United States. The Field Sales Representative will support the sales team by managing administrative tasks, coordinating with internal departments, and ensuring an excellent customer experience.
E-CommerceFood and BeverageRetail
No H1B
Responsibilities
Greet and assist customers in person, by phone, or via email in a professional and courteous manner
Respond to customer inquiries and provide accurate product and order information
Process and revise customer orders, payments, and shipping requests in a timely and accurate manner
Track and follow up on backorders, claims, and contract-related issues
Communicate with internal teams—including stores, buyers, and distribution centers—to ensure inventory availability, pricing accuracy, and timely deliveries
Coordinate with the accounting department to resolve payment-related matters and ensure timely invoicing and collections
Support sales meetings, events, and special projects as needed
Maintain organized records and perform data entry, document filing, and other administrative tasks to support the sales team
Follow up with customers regarding order status, shipping schedules, and delivery confirmations
Perform other duties as assigned by management
Qualification
Required
A High school diploma or equivalent required; college degree preferred
1+ years of experience in customer service, sales support, purchasing, or a related field
Bilingual in English and Mandarin is required
Proficiency in Microsoft Office Suite (especially Excel, Outlook, and Word); experience with ERP or sales systems is a plus
Excellent written and verbal communication skills with a customer-first mindset
Strong organizational and time management abilities; able to handle multiple priorities efficiently
High attention to detail and accuracy in data processing and record-keeping
Ability to maintain professionalism and clear communication with internal teams and external partners
Willingness to travel out of state for up to two weeks as needed
Authorized to work in the United States without sponsorship
Preferred
College degree preferred
Experience with ERP or sales systems is a plus
Benefits
Medical, Dental, Vision, and Life Insurance.
401 (k) Retirement Saving Plan with 4% Company Match.
Long-Term Services Award.
Paid Time Off.
Company
99 Ranch Market
99 Ranch Market, the flagship banner of Tawa Supermarket Inc., has been connecting communities through the vibrant flavors and traditions of Asia since 1984.
5001-10000 employees
Funding
Current Stage
Late StageRecent News
2026-01-20
2025-12-09
2025-08-13
Company data provided by crunchbase