Dezer Development · 2 months ago
Assistant Operations Supervisor
Orlando, FL
Full-time
Onsite
Entry, Mid Level
1+ years expDezer Development LLC is focused on providing exceptional guest experiences and operational effectiveness. The Assistant Operations Supervisor supports the Operations Manager in overseeing attractions, ensuring smooth operations, guest satisfaction, and team performance across assigned venues.
CommercialReal EstateResidential
Responsibilities
Ensures the smooth operation of all assigned attraction venues by maintaining guest service standards, safety protocols, cleanliness, and show quality
Communicates operational updates and concerns to the Operations Manager and other necessary parties
Supports Supervisors in addressing guest issues and ensuring excellent guest relations
Works to maintain high Team Member satisfaction and motivation, providing direct support and recognition as needed
Assists with creating and managing staff schedules to ensure adequate coverage while minimizing labor costs
Ensures all Team Members adhere to company policies and procedures
Assists in ordering and maintaining supplies, retail merchandise, and concession inventory
Ensures accurate record-keeping for all inventory processes
Supports the training of Team Members on operational procedures, safety protocols, and customer service standards
Provides coaching and feedback to develop team performance
Completes daily operational reports for review by the Operations Manager and Senior Leadership
Assists with cash handling, including till preparation, deposits, and adherence to cash-handling policies
Partners with the Events Team to coordinate special events and ensure operational support for seamless execution
Performs other duties as assigned to support overall operations and guest experience
Qualification
Required
Associate degree or equivalent experience
Familiarity with entertainment or attraction operations, including POS systems and cash handling
Strong communication, organizational, and problem-solving skills
Ability to walk, stand, lift, and carry items up to 50 lbs
Willingness to work weekends, holidays, and varied shifts as needed
Demonstrates excellent customer service skills and attention to detail
Capable of managing multiple tasks in a fast-paced environment
Preferred
Bachelor's degree
1-3 years of supervisory or management experience in a high-volume entertainment or hospitality environment
Company
Dezer Development
Dezer Development is a real estate firm.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$630MKey Investors
Madison Realty Capital
2025-11-05Debt Financing· $630M
Recent News
2026-01-05
2025-12-06
Company data provided by crunchbase