Dassault Falcon Jet · 21 hours ago
CUSTOMER PROJECT MANAGER
Dassault Falcon Jet is hiring a full time Customer Project Manager responsible for monitoring schedules, budgets, personnel and quality. The role involves providing business support to maintenance operations, coordinating customer requirements, and ensuring customer satisfaction through effective communication and project management.
Manufacturing
Responsibilities
Interprets and applies contract requirements and special programs. Assures that cost and selling prices are fair, accurate and provide a reasonable profit to the facility
Drives the activities needed to meet commitments and monitors hours applied to the work scope to insure alignment with proposal
Ensures milestones are achieved to insure the work scope remains on track and develops recovery plans when the work scope goes off track
Communicates and collaborates with all interfacing departments as necessary to insure the smooth and efficient execution of the work scope as well as manages the Crew Chief
Formulates customer feedback and communicates new concepts regarding procedures, facility improvements, processes, and information to insure customer satisfaction objectives are continually met
Monitors pricing and pricing policies and provides recommendations for program pricing issues and supports the administration of warranty claims
Participates in the pre-arrival, customer arrival briefing and departure debrief meetings
Monitors the processing of the aircraft work order to insure accurate and timely invoicing
Document/coordinate work arising from debrief and/or the inspection and maintenance of the aircraft
Greet aircraft upon arrival on respective shift and maintain the single point of contact for the customer on shift
Monitor work in progress and ensure adequate supervision is applied to each work project
Assists departments to ensure the aircraft is returned to the customer on time, on budget, free of discrepancies and clean
Utilize Siebel to document customer information
Qualification
Required
Minimum of five (5) years-experience working in corporate aircraft environment
Proven ability to manage and direct projects
Proven ability to organize, manage and follow up on complex projects
Proven ability to work and communicate effectively with managers, supervisors, technicians, and customers in a business like professional manner
Associates degree in related field or equivalent
Preferred
A & P license
Benefits
Comprehensive healthcare coverage (Medical/Prescription, Dental, Vision)
HSA and FSA options
401k Plan with Company Match
Life Insurance
Disability Benefits
Supplemental Insurance
Group Legal
Paid Time Off
Tuition Reimbursement
Employee Discounts
Company
Dassault Falcon Jet
Dassault Falcon Jet is an aviation company that designs and markets private jets and fighter airplanes.
H1B Sponsorship
Dassault Falcon Jet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2023 (4)
2022 (2)
2021 (2)
2020 (7)
Funding
Current Stage
Late StageRecent News
Gogo Business Aviation Ltd
2025-09-30
Company data provided by crunchbase