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onPhase · 2 months ago

Project Manager, Software Implementations

Full-time

Onsite

Mid Level

3+ years exp

onPhase is seeking an accomplished Project Manager with experience in leading software implementation projects within the Payments, ERP, or Accounts Payable Automation domains. The role involves managing the end-to-end delivery of client implementation projects, ensuring they are completed on time and with high customer satisfaction while collaborating with cross-functional teams.

AccountingBusiness DevelopmentBusiness Process Automation (BPA)Contact ManagementDocument ManagementEnterpriseEnterprise SoftwarePaymentsSaaSSoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Lead the planning, execution, and delivery of software implementation projects for enterprise and mid-market clients

Develop and manage detailed project plans using Teamwork or similar project management tools

Serve as the primary point of contact for client project teams, providing regular updates, managing timelines, and aligning expectations

Facilitate project meetings, including kick-offs, status reviews, issue resolution sessions, and go-live planning

Identify, track, and manage project risks and issues, escalating appropriately to internal leadership or client stakeholders

Collaborate cross-functionally with Product, Engineering, Sales, Support, and Customer Success to ensure successful implementations

Ensure all project documentation is complete, accurate, and delivered on time (e.g., timelines, UAT plans, go-live readiness, handoffs)

Continuously assess and improve implementation practices to drive faster time-to-value and greater client satisfaction

Escalation management

Qualification

Software implementation managementProject management toolsStakeholder communicationPMP certificationPayments domain experienceCustomer-centric approachEscalation managementOrganizational skillsCross-functional collaboration

Required

3–5 years of experience managing software implementation projects (SaaS preferred), ideally in Payments, ERP, or AP Automation domains

Proven ability to manage multiple concurrent projects with competing priorities

Strong presentation skills and stakeholder communication, both internally and with clients

Experience managing escalations and resolving issues under pressure

Proficient with project management tools such as Teamwork, Asana, Smartsheet, or similar

Exceptional organizational skills and attention to detail

Comfortable navigating cross-functional environments and internal teams (e.g., Product, Engineering, Sales, CSM, Support)

Preferred

PMP certification or equivalent project management training

Prior experience in a high-growth startup environment

Background in a more mature, process-driven software organization

Knowledge of ERP, Accounts Payable workflows, or payments industry

Company

onPhase

onPhase is an AI-powered platform that automates accounts payable, payments, document management and workflow processes.

Founded in 2000

Clearwater, Florida, USA

51-200 employees

https://www.onphase.com

H1B Sponsorship

onPhase has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (1)