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Nasdaq · 1 day ago

Renewals Manager

New York, United States

Full-time

Hybrid

Mid, Senior Level

$98K/yr - $164K/yr

5+ years exp

Nasdaq is a leading global technology company, and they are seeking a Renewals Manager to oversee the commercial execution of renewals for a defined portfolio of accounts. The role involves driving proactive sales conversations, managing negotiations, and collaborating with cross-functional teams to ensure a successful renewal experience.

FinanceFinancial ServicesStock ExchangesTrading Platform

Culture & Values

Responsibilities

Own the commercial execution of renewals: Lead all sales activities related to renewals for your assigned portfolio, from initial outreach through contract signature, applying proven sales playbooks and value-based narratives

Drive revenue and retention: Proactively engage customers to secure renewals, maximize price realization, and identify opportunities for expansion or upsell during renewal conversations

Negotiate and close: Take full ownership of renewal negotiations, contract terms, and pricing to achieve commercial targets while maintaining customer trust

Pipeline management: Maintain accurate CRM data, forecast renewal outcomes, and ensure stakeholders are kept informed—delivering 'no surprises' on renewal performance

Collaborate cross-functionally: Partner with Account Executives, Deal Desk, Sales Ops, and Legal to execute the renewal playbook efficiently. Customer Success provides adoption and health insights to support your sales strategy

Qualification

Sales experienceSaaS sales experienceNegotiation skillsSalesforce proficiencyObjection handlingPipeline managementClear communicationCollaboration skills

Required

5-7+ years of experience in sales, with a focus on renewals

Proven track record of meeting or exceeding renewal and expansion targets in a SaaS or technology sales environment

Strong negotiation and objection-handling skills, Comfortable operating within guardrails and templates and navigating matrixed stakeholder environments

Proficient with Salesforce (or similar CRM); familiarity with CPQ/CLM, DocuSign, and basic reporting/Excel

Clear, concise communicator who can manage multiple renewals simultaneously and keep partners aligned