State of South Dakota · 1 month ago
Network Operations Manager
Vermillion, SD
Full-time
Onsite
Senior Level
$29.02/hr - $36.28/hr
5+ years expThe State of South Dakota is seeking a Network Operations Manager for its Bureau of Information and Technology's South Dakota Public Broadcasting. The role involves overseeing the operation of the statewide broadcast network, ensuring reliable delivery of services, and leading the Network Operations Center staff to maintain system performance and compliance with regulations.
CommunitiesGovernmentHealth CareMedicalPersonal Health
No H1B
Responsibilities
Manage daily operations of the statewide Network Operations Center, ensuring 24/7/365 coverage and response readiness
Supervise and schedule NOC technicians; provide technical direction, coaching, and performance feedback
Monitor, troubleshoot, and maintain continuity of television, radio, and digital signal paths across broadcast and IP transport systems
Oversee tower lighting monitoring, transmitter control, and automated alarm systems to maintain FCC and FAA compliance
Coordinate incident response to equipment outages, power failures, or microwave path issues; initiate escalation procedures when required
Manage EAS and IPAWS system monitoring, activation, and logging in compliance with state and federal requirements
Collaborate with field engineering and IT staff to implement upgrades, repairs, and new integrations across RF and IP-based systems
Maintain operational documentation, maintenance records, and technical compliance reports
Oversee vendor service agreements, preventive maintenance schedules, and annual budget planning for NOC operations
Develop and enforce standard operating procedures (SOPs) and change-management practices
Lead technical readiness during severe weather, emergency alerts, and statewide broadcast events
Qualification
Required
Manage daily operations of the statewide Network Operations Center, ensuring 24/7/365 coverage and response readiness
Supervise and schedule NOC technicians; provide technical direction, coaching, and performance feedback
Monitor, troubleshoot, and maintain continuity of television, radio, and digital signal paths across broadcast and IP transport systems
Oversee tower lighting monitoring, transmitter control, and automated alarm systems to maintain FCC and FAA compliance
Coordinate incident response to equipment outages, power failures, or microwave path issues; initiate escalation procedures when required
Manage EAS and IPAWS system monitoring, activation, and logging in compliance with state and federal requirements
Collaborate with field engineering and IT staff to implement upgrades, repairs, and new integrations across RF and IP-based systems
Maintain operational documentation, maintenance records, and technical compliance reports
Oversee vendor service agreements, preventive maintenance schedules, and annual budget planning for NOC operations
Develop and enforce standard operating procedures (SOPs) and change-management practices
Lead technical readiness during severe weather, emergency alerts, and statewide broadcast events
Working Knowledge Of ATSC 1.0/3.0 and FM/HD Radio transmission systems
Working Knowledge Of RF signal path and STL/microwave systems
Working Knowledge Of IP networking fundamentals (TCP/IP, VLAN, multicast, SNMP monitoring, VPN)
Working Knowledge Of MS Administrator skills or Cisco CCNA skills
Working Knowledge Of EAS/IPAWS systems and FEMA CAP compliance
Working Knowledge Of experience with remote control and automation platforms (Snell TV Automation, Audio Vault, Burk, Alcatel TSM)
Working Knowledge Of ability to read and interpret FCC, FAA rules and regulations, and technical manuals
Working Knowledge Of strong leadership, communication, and decision-making skills under pressure
Working Knowledge Of excellent organizational and documentation abilities with attention to regulatory compliance
Preferred
a bachelor's degree in Broadcast Engineering, Electronics, IT/Telecommunications, Content Production or related field; or equivalent professional experience
a minimum 5 years' experience in broadcast operations, transmission, or network management, including at least 2 years in a supervisory role
Benefits
$0 premium employee health insurance option
Eleven paid holidays
Generous vacation and sick leave accrual
Dental
Vision
Other insurance options
Retirement benefits
Company
State of South Dakota
Governor Larry Rhoden’s goal is to create a culture in state government centered around servant leadership, civility, openness, and responsiveness.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Pat Snow
Chief Technology Officer
Jason Simmons
Chief Financial Officer - Department of Social Services
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