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Retail Technologies, Inc. (RTI) · 3 months ago

Print Media Inside Sales Representative

Mobile, AL

Full-time

Onsite

New Grad, Entry Level

$30K/yr - $50K/yr

Retail Technologies, Inc. is a solutions company specializing in shelf edge printing and marketing to self-service retail businesses nationwide. The role involves assisting sales teams, making outbound sales calls, processing orders, and managing customer accounts using CRM software.

Digital SignagePrintingSoftwareTraining

Responsibilities

Assisting sales teams in answering incoming phone calls and directing them to the appropriate person/dept

Making outbound developmental sales calls to current customers and prospects/leads – 25 calls per day minimum

Order entering and processing of eCommerce, Call-in, and Email orders for our shelf edge media products, printer supplies, and software maintenance & support

Updating customers with order confirmations, tracking/delivery info

Utilizing our CRM software/customer database, INFOR, and QuickBooks, to manage customer accounts and sales. Training provided

Working closely with RTI employees in other departments to service the customer

Working closely with RTI vendors and distributors to facilitate product fulfillment and delivery to the end user (customer location)

Must be a clear communicator

Telephone sales skills a must

Polite, friendly, and a self-starter – upon training, a continual phone/email outreach to engage the customer and offer our best fitting products and solutions – this is a consultative sales position

Excellent Customer Service and Customer Retention Skills necessary

Entering and transferring data in our sales CRM database

The ability to use MS Windows OS including Outlook and Office suite is a must

Business to Business Sales Experience preferred

Qualification

CRM software proficiencyTelephone sales skillsBusiness to Business SalesCustomer Service SkillsMS Windows OSMS Office SuitePoliteFriendlyClear communicatorSelf-starter

Required