Customer Operation Account Manager jobs in United States
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AMD ยท 2 months ago

Customer Operation Account Manager

positionAustin, Texas
timeFull-time
remoteHybrid
seniorityMid Level
money$80K/yr - $138K/yr

AMD is a company that builds great products to accelerate next-generation computing experiences. The Customer Operations Account Manager is responsible for coordinating operational activities between AMD and its customers, focusing on communication and collaboration to ensure smooth processes.

AI InfrastructureArtificial Intelligence (AI)Cloud ComputingComputerEmbedded SystemsGPUHardwareSemiconductor
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Review customer backlogs and resolve issues with stakeholders (factory, finance, sales, customers)
Manage business through all product lifecycle stages (NPI, EOL)
Control inventory and Days of Inventory (DOI) to minimize costs
Manage demand vs. supply profiles for direct customers and distribution channels
Monitor consumption rates and ordering patterns; perform demand/supply analysis
Maintain accurate forecasts and manage on-time revenue forecasting
Oversee key internal and external relationships to ensure business continuity
Drive projects and processes critical to organizational objectives
Implement new processes and collect feedback to support strategy
Conduct quarterly business reviews and operational meetings with customers
Provide guidance on operational issue resolution
Support customer operations through understanding of business processes and procedures

Qualification

Supply chain operationsDemand/supply analysisProject managementExcelPower BIAnalytical skillsRelationship managementCommunication skillsProblem-solving

Preferred

Experience with Data Center customers preferred
Strong knowledge of supply chain operations
Project management experience
Understanding of business strategy and process improvement
Proficiency in Excel, PowerPoint, and Power BI
Ability to write executive-level communications
Skilled in demand/supply analysis and revenue forecasting
Experience managing cross-functional dependencies and operational processes
Ability to manage conflict and resolve operational issues
Familiarity with customer engagement through business reviews and operational meetings
Bachelor's Degree preferred

Benefits

Benefits offered are described: AMD benefits at a glance

Company

AMD

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Advanced Micro Devices is a semiconductor company that designs and develops graphics units, processors, and media solutions.
dateFounded in 1969
location
Santa Clara, California, USA
people-size10001+ employees
web-link
http://www.amd.com

H1B Sponsorship

AMD has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (836)
2024 (770)
2023 (551)
2022 (739)
2021 (519)
2020 (547)

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
OpenAIDaniel Loeb
2025-10-06Post Ipo Equity
2023-03-02Post Ipo Equity
2021-06-29Post Ipo Equity

Leadership Team

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Lisa Su
Chair & CEO
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Mark Papermaster
CTO and EVP
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