Customer Success Intern jobs in United States
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Ever.Ag ยท 2 months ago

Customer Success Intern

Ever.Ag offers innovative AgTech solutions and services that empower agriculture, food, and beverage supply chains. We are seeking a motivated and detail-oriented Customer Success Intern to support client onboarding, engagement, and satisfaction while gaining hands-on experience in customer success within a high-growth tech company.

AgricultureRisk ManagementSoftware
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Responsibilities

Assist in onboarding new clients by helping set up accounts, configuring software settings, and guiding clients through initial training sessions
Help maintain regular communication with clients to understand their needs, provide product updates, and gather feedback
Collaborate with Customer Success Managers to troubleshoot client issues, coordinate with support teams, and ensure timely resolutions
Update and maintain customer records in the CRM, ensuring accurate data entry and information tracking
Assist in developing and delivering educational materials, such as guides, FAQs, and video tutorials, to help clients maximize their use of our software
Monitor and report on customer engagement metrics, using insights to recommend improvements in the client experience
Contribute to special projects, such as customer surveys or case studies, to enhance the Customer Success function

Qualification

CRM systemsAgriculture knowledgeCommunication skillsOrganizational skillsProblem-solving mindsetTeam collaboration

Required

Currently pursuing a degree in Agriculture, Agribusiness, Business, Marketing, Communications, or a related field with a graduation date after August 2026
Strong interpersonal and communication skills, with a customer-focused mindset
Interest in agriculture technology and familiarity with agricultural practices is a plus
Excellent organizational skills and attention to detail
Ability to work independently and collaboratively within a team
Problem-solving mindset and ability to adapt in a fast-paced environment

Preferred

Basic understanding of CRM systems (e.g., Salesforce, HubSpot)

Company

Ever.Ag

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EverAg is a agtech provider dedicated to empowering agriculture, food, and beverage supply chains to feed a growing world. It is a sub-organization of ever.ag.

Funding

Current Stage
Late Stage
Total Funding
unknown
2019-08-01Series Unknown

Leadership Team

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Mike Borman
Chief Product Officer
Company data provided by crunchbase