Customer Service Representative - State Farm Agent Team Member jobs in United States
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State Farm Agent · 2 months ago

Customer Service Representative - State Farm Agent Team Member

State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support the growth of their insurance agency. The role involves resolving customer inquiries, coordinating with team members, and anticipating community needs.

Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance

Responsibilities

Answer customer inquiries and provide policy information
Assist customers with policy changes and updates
Process insurance claims and follow up with customers
Maintain accurate records of customer interactions

Qualification

MultitaskingCustomer service experienceCommunication skillsInterpersonal skillsDetail-oriented

Required

Communication and interpersonal skills
Detail-oriented and able to multitask

Preferred

Previous customer service experience

Benefits

License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

Company

State Farm Agent

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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Funding

Current Stage
Late Stage

Leadership Team

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Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
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Company data provided by crunchbase