Dropbox · 19 hours ago
CX Software Engineer, GTM Platforms
United States
Full-time
Remote
Senior Level
$131K/yr - $177K/yr
5+ years expDropbox is a global community shaping the future of work with a Virtual First model. The CX Software Engineer will develop full stack applications to enhance customer experience and support solutions while collaborating with various stakeholders to drive meaningful business impact.
CollaborationEnterprise SoftwareFile SharingPrivate CloudWeb Hosting
Responsibilities
Develop full stack applications that support Sales, Marketing, and Customer Experience initiatives
Contribute to the design, build, and maintenance of scalable, secure, and high-performing systems and integrations
Use AI-driven tools and data workflows to enhance automation, personalization, and operational efficiency
Collaborate cross-functionally with business stakeholders and technical teams including Data Engineering, Product Engineering, and Communications & Collaboration
Contribute to architectural decisions and long-term technical strategy for GTM platforms
Guide junior/intern developers and contribute to a culture of technical excellence
Qualification
Required
5+ years of professional software engineering experience, with a track record of building and maintaining reliable software systems
Proficiency in Python, with hands-on experience in implementing scalable backend solutions
Familiar with JavaScript/TypeScript and frameworks like React and Node.js
Writes clean, high-quality code, effectively navigates large codebases, and contributes to code reviews
Demonstrates strong ownership and problem-solving skills, with a focus on aligning work to team and business goals
Effective communicator, comfortable working with both technical and non-technical stakeholders
Preferred
Understanding of microservices architecture, RESTful APIs, and event-driven systems
Exposure to Go-to-Market (GTM) platforms and related business processes like Content Management Systems such as AEM, Salesforce, Marketo and related platforms
Benefits
Competitive medical, dental, and vision coverage
401(k) plan with a generous company match and immediate vesting
Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
Income Protection Plans: Life and disability insurance
Business Travel Protection: Travel medical and accident insurance
Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
Access to over 10,000 global co-working spaces through Gable.tomaking it easy to book flexible workspaces for collaboration or individual work
Quarterly Cell phone and internet allowance
Mental health and wellness benefits
Disability and neurodivergence support benefits
Company
Dropbox
Dropbox is a smart workspace company that provides secure file sharing, collaboration, and storage solutions.
1001-5000 employees
H1B Sponsorship
Dropbox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (115)
2024 (109)
2023 (104)
2022 (167)
2021 (197)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$2.41BKey Investors
JP Morgan ChaseJPMorgan PartnersBlackRock
2025-09-09Post Ipo Debt· $700M
2018-03-23IPO
2017-03-30Debt Financing· $600M
Leadership Team
Drew Houston
Founder & CEO
Arash Ferdowsi
Co-Founder
Recent News
2025-12-19
Business Standard India
2025-12-19
2025-12-16
Company data provided by crunchbase