Banner Health · 1 month ago
Diagnostic Imaging Equipment Services Engineer IV
Banner Health is a leading healthcare organization focused on improving patient experiences. As a Diagnostic Imaging Equipment Services Engineer IV, you will provide implementation, service, and support for medical equipment, ensuring the functionality and reliability of MRI technologies and other clinical equipment.
Health CareInsuranceNon Profit
Responsibilities
Performs scheduled/preventive maintenance and quality assurance activities consistent with established organizational guidelines and procedures, as well as applicable regulatory standards, on assigned MRI technologies. Ensures activities are completed in a timely and efficient manner
Performs support activities on MRI technologies, peripheral patient care equipment, medical communications equipment and personal computers from board/module level through operating systems and personal computer repair, requiring a thorough understanding of electronics theory and applications. Utilizes test equipment, industry standards and manufacturer literature to resolve complex service related issues to ensure technology meets the organization’s clinical mission
Responds to and resolves customer service problems by ensuring that clinical capability is restored in a timely fashion. This includes maintaining communication with all appropriate customers regarding the status of equipment repairs as well as proactively identifying and resolving technology issues when appropriate. Under general supervision, addresses all coordinated activities/schedules to ensure management of customer expectations
Provides assigned service and support to external customers. This includes visiting customer sites and providing support on a regular basis
Documents all work performed through the completion of service reports and supplemental productivity documentation in a timely and accurate manner. Monitors and maintains an accurate inventory of clinical equipment technologies, test equipment, tools and parts to ensure internal and external customer technology/operations are appropriately managed. This includes managing and maintaining the department’s comprehensive library of technical literature
Assists with equipment installations and project activities involving clinical equipment technology, medical communications technology, and clinical application networks
Participates in and/or assists with development of departmental and hospital based continuous quality improvement initiatives
Participates in maintaining and documenting all service events, performance tests and corrective maintenance activities that have been performed on assigned diagnostic imaging (DI) modalities
In conjunction with management, this position has responsibility for managing their assigned areas. This position is responsible for managing all vendor personnel employed to support applicable MRI technologies
Qualification
Required
Must possess a knowledge and understanding of biomedical and/or electronics as normally obtained through the completion of a bachelor's degree in biomedical and/or electronics/electro-mechanical technology
Must possess a valid driver's license and be eligible for coverage under the company auto insurance policy
Must possess a strong knowledge and understanding in the service and support of MRI and other high-end diagnostic imaging technologies as typically achieved through five years of related experience and through OEM and ISO service training
Possess a strong knowledge and background in medical equipment service and operations as typically achieved through three years of progressively responsible experience in support of a medical technology service operations and/or program
Must possess the ability to apply quantitative and qualitative process improvement techniques and perform advanced data analysis
Must have a strong working knowledge of PC/LAN and data communications systems
Possess excellent oral, written and interpersonal skills to effectively interact with all levels within the organization, as well as external customers
Preferred
Bachelor's degree in electronics engineering or related education and/or experience preferred
Additional Related Education And/or Experience Preferred
Benefits
Tuition reimbursement
Tuition discounts
Company
Banner Health
Banner Health operates as a nonprofit health care system in the United States. The company offers hospital care, home care, hospice care,
H1B Sponsorship
Banner Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (70)
2023 (35)
2022 (47)
2021 (51)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Diane and Bruce Halle Foundation
2025-10-24Grant
Leadership Team
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