Koniag Government Services · 3 days ago
Program Support Manager
Washington, DC
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expKoniag Government Services is an Alaska Native Owned corporation that provides Enterprise Solutions, Professional Services, and Operational Management to Federal Government Agencies. The Program Support Manager is responsible for ensuring excellent and compliant contract performance, managing personnel, and maintaining high standards of service delivery at the assigned location.
EnterpriseGovernmentProfessional Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards
Responsible for Daily Reporting and with input from the Government Management staff, the PSM assigns Contractor personnel to specific work areas in order to accommodate fluctuating workloads
Ensures that each Contractor employee signs an acknowledgement of the Passport Internal Controls and a Standards of Conduct within 1-day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PII) standards
Hire and manage a technically proficient and professionally capable staff throughout the life of the contract
Provide timely deliverables and performance related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support services
Conduct continuous improvement activities to realize improved service delivery capabilities and performance
Promote innovation, efficiency, and effectiveness
Resolve problems with minimal disruption to the activities being performed under the contract
Respond rapidly to additional operational support requests and provide the appropriate levels of qualified staff
Participate in conference calls and digital video conferences with CLIENT and other U.S. Government agencies
May be requested to provide formal and informal briefings to visitors or at off-site conferences
Support USG in ongoing studies and evaluations
Ensure satisfactory conformance with contract provisions and performance metrics
Qualification
Required
Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use
Knowledge and expertise in personnel management
Excellent oral and written communication skills
Advanced understanding of MS office applications (Excel, Word, Outlook, and PowerPoint)
Ability to prioritize workload for large teams and possess excellent organizational skills
Ability to interpret and apply regulatory material
Capable of performing duties of any Team Leader
Must be bonded if performing cashier closeout functions
Bachelor's Degree
Preferred
PMP certification
Eight (8) years of progressive management experience in a production or office environment
Four (4) years managing a team the size and scope of the Headquarter personnel assigned
Four (4) years managing seasonal/temporary work force
Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook
Benefits
Health, dental and vision insurance
401K with company matching
Flexible spending accounts
Paid holidays
Three weeks paid time off
Company
Koniag Government Services
Koniag Government Services is a Professional Services and Operational Management to Federal Government.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin Wideman
Chief Executive Officer
Jack Wise
SVP Business Development Lifecycle
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