CWTSatoTravel · 1 day ago
Defense & Government Travel Consultant I (entry level) Alaska Ft. Wainwright ONSITE
Fairbanks, AK
Full-time
Onsite
New Grad, Entry Level
$32K/yr - $39K/yrCWTSatoTravel is a global leader specializing in seamless travel management services to U.S. federal clients. As a Defense & Government Travel Consultant, you will provide outstanding customer service through various channels to corporate travelers before, during, and after their business trips.
Travel
No H1B
U.S. Citizen Only
Responsibilities
Create and complete travel arrangements (air, hotel, car, rail)
Ensure reservations are built according to client standards and preferences
Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
Escalate most complex bookings to more experienced staff
Assignments include both routine and non-routine work
Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date
Qualification
Required
English fluent – written and spoken
Detail-oriented
Good verbal and written communication skills
Basic MS Office
A genuine passion for high-quality customer service
Strong teamworking skills
A positive, 'can do' attitude
Willingness to learn and grow!
CWT accepts Military experience/certifications as a substitute for some requirements
Must be a US Citizen
Subject to a company and government background investigation including a criminal history and credit record review
Adhere to all government-required and/or company-mandated information security policies and regulations
Take all Information Security and Privacy Act training required by the Government and/or company
Safeguard any traveler personal identifiable information (PII) in accordance with applicable information security policies or regulations
Preferred
2nd language a plus
Any travel industry-related experience
Customer Service
Benefits
Hands-on paid training in the travel industry
Competitive compensation — including shift differentials, referral bonuses, and supplier incentives.
3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year
Both on-site and home-based positions available
Flexible working options: Full-time, part-time, working nights and weekends.
Medical/dental/vision
Employee discounts and supplier incentives
Employee Assistance Program & Employee Resource Groups
Company
CWTSatoTravel
CWTSatoTravel is a travel & tourism company offering travel management services.
Founded in 1949
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
AKIKO MANFREDI
HR Business Partner
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