Apply on Employer Site

Triangle Package Machinery Co. · 2 months ago

Applications Engineering - Accessories & OEM Specialist

Chicago, IL, USA

Full-time

Onsite

Mid Level

$75K/yr - $85K/yr

Triangle Package Machinery Co. is seeking an Applications Engineering - Accessories & OEM Specialist to manage accessory orders and OEM bag machine projects. The role involves providing technical sales support, preparing sales quotations, and ensuring effective communication between customers and internal teams throughout the order cycle.

Packaging & Containers

Responsibilities

Manage the orders from sales entry through final checkout

Assist in qualification of new prospects and projects, facilitating product evaluations and testing as necessary as they apply to the JRPM Pouch Fillers and ELWIN VFFS Bag Machine

Using the configurator, price book, and other reference information, prepares new machine quotes, ensuring consistent use of Triangle’s standards, accurate description of customer needs, and good alignment with customer application requirements

Proactively manage OEM bagger and Accessory projects, interface with sales staff, coordinate discussions with OEM customers, manage sales order expectations, clarify information, and ultimately ensure common understanding between customers, sales representatives, engineering, production, and service teams

Process sales order changes by gathering change request information, preparing change quotes as necessary, and publishing change orders to internal teams and the customer

Review and/or modify line layouts and die lines. Create technical presentations and written communication that convey application requirements for customer projects, new machine orders, and Triangle’s future equipment offerings

Support the sales team by representing Triangle Package Machinery Co. at OEM customer visits, kick off meetings, IFATs and FATs, ensuring that relevant notes and technical information are well documented, and action items are promptly communicated and managed through completion

Ensure full project documentation is archived and organized, including communication records, customer approvals, notes, photos, videos, and other project data

Facilitate customer meetings, both virtually and on-site, with occasional travel required (approximately 15%)

Other duties as assigned

Qualification

Packaging automation experienceUGNXAutoCAD proficiencyTechnical sales supportMicrosoft Dynamics ERPARAS PLM systemsCustomer relationship managementEffective communicationTeamwork skills

Required

Experience with packaging, food processing, or similar automation equipment in a sales or technical capacity

Experience or ability to learn UGNX and/or AutoCAD software to create or make changes to machine line layouts and package design die lines, or otherwise present technical details as customer needs require it

Must be able to communicate effectively at all levels in the organization. This includes being skilled at written and verbal technical communication, with the ability to identify and clarify missing information or unclear requirements proactively

Proficiency with MS office products and experience or ability to learn Microsoft Dynamics ERP and ARAS PLM computer systems

Experience with CRM software

Track record of establishing positive working relationships with customers

Preferred

A college degree with a technical or business background is preferred

Benefits

Comprehensive medical, dental, vision and pet insurance.

Life and disability insurance.

401k Retirement savings plan with company match.

Flexible Spending Account - FSA

Paid time off and holidays.

Employee assistance program.

Opportunities for professional development and growth.

Company

Triangle Package Machinery Co.

Founded in 1923, Triangle Package Machinery Company provides sanitary food packaging equipment, including vertical form-fill-seal (VFFS) bag machines, combination weighers, horizontal cartoners and tray loading/depositing systems.

Founded in 1923