CWTSatoTravel · 17 hours ago
- Defense and Government Travel Consultant I (entry level) ONSITE Ellsworth AFB SD
CWT is a global leader specializing in seamless travel management services to U.S. federal clients. As a Defense & Government Travel Consultant, you will provide outstanding customer service to corporate travelers, ensuring a safe and enjoyable journey through effective travel arrangements.
Travel
Responsibilities
Create and complete travel arrangements (air, hotel, car, rail)
Ensure reservations are built according to client standards and preferences
Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
Escalate most complex bookings to more experienced staff
Assignments include both routine and non-routine work
Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date
Qualification
Required
English fluent – written and spoken
2nd language a plus
Detail-oriented
Good verbal and written communication skills
Basic MS Office
A genuine passion for high-quality customer service
Strong teamwork skills
A positive, 'can do' attitude
Willingness to learn and grow!
US Citizenship
Preferred
Any travel industry-related experience
Customer Service
Benefits
Hands-on paid training in the travel industry
Competitive compensation — including shift differentials, referral bonuses, and supplier incentives.
3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year
Both on-site and home-based positions available
Flexible working options: Full-time, part-time, working nights and weekends.
Medical/dental/vision
Employee discounts and supplier incentives
Employee Assistance Program & Employee Resource Groups