CWT · 1 week ago
Defense and Government Travel Consultant II and I (experienced) ONSITE Knoxville TN
Tennessee, United States
Full-time
Onsite
Mid Level
$47K/yr - $55K/yr
3+ years expCWT is a global leader in travel management services, specializing in providing exceptional experiences for defense and government travelers. As a Travel Consultant, you will be responsible for creating travel arrangements and ensuring a high-quality customer service experience throughout the travel journey.
Event ManagementLeisureManufacturingSoftwareTourismTravel
No H1B
U.S. Citizen OnlyHiring Manager
Valeria Ballestero Naranjo
Responsibilities
Create and complete travel arrangements (air, hotel, car, rail)
Ensure reservations are built according to client standards and preferences
Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
Handle a wide range of booking from simple ones to complex bookings with potentially non-standard and multi destinations, ticket exchanges and complex fares
Make changes or solve any issues that might occur during or before the travel
Assignments include both routine and non-routine work
Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date
Qualification
Required
3 or more years experience working as a Travel Consultant (or 5 years in other customer service industry)
Advanced knowledge of GDS (Sabre or Amadeus)
A genuine passion for high-quality customer service — we care about our customers and it's important to us that you do too
Good verbal and written communication skills
Strong teamwork skills
A positive, 'can do' attitude
Willingness to learn and grow!
CWT accepts Military experience/certifications as a substitute for some requirements
The successful candidate must be a US Citizen
Authorization to work in the US is not sufficient for this position
Subject to a company and government background investigation including a criminal history and credit record review
Adhere to all government-required and/or company-mandated information security policies and regulations
Take all Information Security and Privacy Act training required by the Government and/or company
Safeguard any traveler personal identifiable information (PII) in accordance with applicable information security policies or regulations
Benefits
Hands-on paid training
Competitive compensation — including shift differentials, referral bonuses, and supplier incentives.
3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year
Both on-site and home-based positions available
Flexible working options: Full-time, part-time, nights and weekends
Medical/dental/vision
Employee discounts and supplier incentives
Employee Assistance Program & Employee Resource Groups
Company
CWT
CWT is a business travel management company that provides services to optimize travel, meetings, and events management.
0-1 employees
Funding
Current Stage
Early StageTotal Funding
unknown2024-03-25Acquired
Leadership Team
Patrick Andersen
President & Chief Executive Officer
Recent News
2025-11-14
2025-11-10
Company data provided by crunchbase