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CWTSatoTravel · 1 month ago

Defense & Government Travel Consultant II (experienced) Onsite Fort Bliss-Texas

Fort Bliss, TX

Full-time

Onsite

Mid Level

$46K/yr - $47K/yr

3+ years exp

CWTSatoTravel is a global leader specializing in seamless travel management services to U.S. federal clients. As a travel counselor, you will provide outstanding customer service to defense & government travelers, ensuring a safe and enjoyable journey throughout their business trips.

Travel

No H1B

U.S. Citizen Only

Responsibilities

Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation

Ensure reservations are built according to client standards and preferences

Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience

Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares

Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work

Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date

Qualification

GDS (Sabre)Travel Consultant experienceCustomer serviceWillingness to learnVerbal communicationWritten communicationTeamworkPositive attitude

Required

3 or more years experience working as a Travel Consultant (or 5 years in other customer service industry)

Advanced knowledge of GDS (Sabre)

A genuine passion for high-quality customer service — we care about our customers and it's important to us that you do too

Good verbal and written communication skills

Strong teamwork skills

A positive, “can do” attitude

Willingness to learn and grow!

CWT accepts Military experience/certifications as a substitute for some requirements

The successful candidate must be a US Citizen

Authorization to work in the US is not sufficient for this position

The individual is required to adhere to all government-required and/or company-mandated information security policies and regulations

The individual is required to take all Information Security and Privacy Act training required by the Government and/or company

The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations