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Dollar General · 2 months ago

Claims Representative (General Liability)

GOODLETTSVILLE, Tennessee

Full-time

Onsite

Entry, Mid Level

2+ years exp

Dollar General is a retail company that has been delivering value to shoppers for over 80 years. They are seeking a Claims Representative to investigate, negotiate, and settle general liability claims, ensuring effective communication and strategic planning throughout the claims process.

Retail

Responsibilities

Conducts interviews with injured customers, store personnel and witnesses within twenty-four hours of receiving reported incident. Maintains telephone contact with appropriate parties throughout life of file

Evaluates monetary exposure of claim utilizing professional experience and investigative skills

Controls activities of service providers such as defense attorneys, medical case managers and private investigators to minimize claim expense and maximize results

Develops and maintains a proactive strategic plan of action for the life of the file

Maintains a working knowledge of general liability laws and statutes for multiple states

Qualification

Insurance claims experienceGeneral liability knowledgeMicrosoft OfficeDeadline managementWritten communicationVerbal communicationOrganizational skillsTeamworkConflict resolution