Areté · 7 hours ago
Engineering Service Representative
Areté is a company focused on innovative solutions to complex security challenges. They are seeking an Engineering Service Representative to provide field service support for the Tactical Airborne Sensor program, working closely with sensor users and performing technical support for complex electro-optical sensors and systems.
Defense & Space
Responsibilities
Participate directly in the maintenance and sustainment of fielded systems
Interface daily with system operators for maintenance and troubleshooting of fielded systems
Utilize knowledge gained from field experience to provide onsite technical support and assistance directly to customers when required
Effectively communicate technical information both written and verbally
Perform administrative tasks necessary in day-to-day performance of the system maintenance effort, to include:
Planning, coordination, monitoring and performance of tasks
Parts logistics (shipping, receiving, packaging, and inventory management)
Maintain detailed logs and notes of work and modifications performed for internal and customer reference
Coordinate with offsite engineering and production staff as required for troubleshooting and to ensure consistent, effective field work is performed
May require quick turn travel to support the customer and ensure availability of sensor capabilities
Represent Areté core values both internally and to the customer in the field
Qualification
Required
U.S. Citizenship Required
Active Top Secret clearance with ability to obtain SCI access
Associate's degree or 6+ years of related Experience
Ability to work independently and in a non-office / field environment
Willingness to live and work overseas full-time for a minimum of 2 years
Preferred
Bachelor's Degree or higher in one of the following areas: Electrical/Computer Engineering, Optical Engineering, Systems Engineering
CompTIA Security+ Certification
Experience with Linux
Experience working in high-performance computing (HPC)
Experience working with VNIR/MWIR optical sensing systems
Experience supporting military aviation maintenance activities
Active SCI eligibility
Benefits
Medical, Dental & Vision Insurance
Life and Long-Term Disability (LTD)
Vision Reimbursement
Fitness Reimbursement
401(k) Retirement Plan Contributions
Employee Stock Ownership Plan (ESOP)
Continuing Education Assistance
Flexible Scheduling
Paid Time Off (PTO)
Paid Parental and Bereavement Leave
Company
Areté
Areté, an employee-owned company, is an advanced science and engineering company that provides innovative solutions to the most challenging technical problems faced by the United States Defense and Intelligence agencies.