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William Penn University · 2 months ago

ADMINISTRATIVE ASSISTANT – STAFF POSITION

Oskaloosa, IA

Full-time

Onsite

Mid Level

4+ years exp

William Penn University strives to create a vibrant learning community for all its members. The Administrative Assistant will support university processes, serve as a receptionist, and manage financial aid information to help achieve educational and economic goals.

Higher Education

Responsibilities

Adhere to the William Penn University mission of providing an education with a Leadership and Technology focus, and enliven that provision through adherence to the Quaker principles of simplicity, peace-making, integrity, community, and equality

Represents the College in a positive manner with prospective, current, and former students, employees, and the community

Demonstrates punctuality, enthusiasm, self-motivation, and a positive attitude in meeting and dealing effectively and courteously with students, other personnel, and all members of the community

Interprets departmental and/or college policies and procedures

Works harmoniously with others

Performs in a manner which benefits student learning

This position may require travel

This position may require occasional weekend and evening hours

Provide excellent proof-reading skills, be extremely detail oriented, and have a strong ability to analyze and compare data

Assist students with on-line entrance, exit, or master promissory note

Provide strong counseling skills as you assist students and parents with any financial aid questions

Data entry – enter financial aid offers in the financial aid software and mail to students

Contact students if their financial aid offer is on hold pending their registration

Create file folders for new students and keep all filing current

Gather data, as needed, for reports/surveys and verify for accuracy

Run daily reports (b-bill, w/d accept/, moved, not returning, FA caution)

Assist Associate Director of Financial Aid with packaging process by pulling the ISIR and printing NSLDS, Transcripts, schedules, and military benefits

Remove award offers, as needed, from financial aid/university systems

Add and delete new students for upcoming year in NSLDS transfer monitoring system

Send exits to non-returning students who borrowed federal loan funds

Perform credit checks on all federal PLUS loan applications, enter information in financial aid software and revise financial aid offer

Update financial aid software of completed loan authorization forms received

Other duties as assigned

Qualification

Office managementComputer software proficiencyCustomer service skillsData entryWritten communicationReception etiquetteCritical thinkingTeam collaborationConfidentialityDetail-oriented

Required

Accumulation of 4 years education and/or experience demonstrating the knowledge, skills and abilities specified in this job description

Good office management/coordination abilities

Independent decision making, ability to exercise good judgment, accuracy, flexibility, and well-developed critical thinking skills

Ability to work in an environment of shifting priorities, frequent interruptions, hectic pace, high level of interaction with students, staff, and/or the public

Working knowledge of computer software programs such as Word and Excel

Proficient written communication skills in grammar, punctuation, and spelling

Handle highly confidential matters and materials with discretion

Ability to work independently as well as be a collaborative team player in completing assigned tasks and meeting deadlines

Excellent customer service skills including phone and in-person reception etiquette

Proficiency with office machines such as fax, scanner, and copier