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Ripken Baseball · 1 month ago

2026 Summer Hospitality Intern

Pigeon Forge, TN

Internship

Onsite

Intern

Start in 2026 Summer

Ripken Baseball is seeking a Hospitality Intern to assist with VIP suites during summer events at the Ripken Experience in Pigeon Forge, TN. The role involves working under the operations and food and beverage managers, handling VIP suite reservations, and ensuring a high level of customer service.

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Responsibilities

Work under operations manager and food and beverage manager assisting with VIP suite reservations during our Week-Long Experiences

Serve as on-site liaison for VIP suite reservations

Prepare, maintain, and organize VIP suite supplies

Perform all pre-game, in-game, and post-game duties associated to VIP suites (i.e., trash removal, suite monitoring, food & beverage needs, etc.)

Manage operation of food and beverage cart throughout the week

Assist food and beverage manager with restocking and inventory for main complex, off-site complex and VIP suites

Assist as needed with opening and closing procedures of the grill and concession stand

Assist guests with questions regarding activities and dining in the community

Ability to problem solve under pressure

Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service

Emulate a positive environment with peers and full-time staff

Execute basic cleaning duties which include but are not limited to sweeping, mopping, cleaning & stocking restrooms, cleaning windows and picking up trash

Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants

Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand