VC Lab · 2 months ago
Venture Associate (Remote)
VC Lab is transforming venture capital into a force for good through its accelerator and fund operations platform. The Venture Associate will serve as the primary relationship lead for a portfolio of emerging venture capital firms, helping fund managers build and scale their funds while ensuring exceptional support across the platform.
Angel InvestmentFinTechVenture Capital
Responsibilities
Serve as the primary contact for a portfolio of venture capital managers
Understand each fund’s stage, goals, and operational needs, and help them leverage the VC Lab and Decile Group ecosystem
Coordinate with internal teams (legal, finance, product, operations) to ensure timely, high-quality support
Track and manage interactions, follow-ups, and outcomes using our internal tools
Identify opportunities to improve the fund manager journey and share insights across the team
Learn continuously about the venture ecosystem and help improve our product and processes
Qualification
Required
3+ years in customer success, account management, or client operations for a high-touch SaaS or professional services company
1–2+ years in venture capital, fund administration, startup finance, or related ecosystem experience
Deep digital literacy and comfort learning new tools quickly (CRMs, project tracking, finance systems, etc.)
Proven ability to navigate complex, cross-functional customer issues and keep multiple stakeholders aligned
Strong written and verbal communication; composed and professional on video calls and in high-stress moments
High emotional intelligence, empathy, and follow-through
Proactive and self-directed — you close loops
Analytical and detail-oriented, with structured problem-solving skills
Thrives in a globally distributed, fast-moving startup environment
Preferred
Experience in accelerators, venture studios, or startup communities
Familiarity with fund formation, LP reporting, or legal documentation workflows
Multilingual or global perspective
Benefits
Medical and dental coverage
401K benefits
Flexible PTO and generous holiday schedule
Company
VC Lab
VC Lab is a venture capital accelerator.
Funding
Current Stage
Early StageTotal Funding
unknown2022-02-01Pre Seed
Recent News
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