NTT DATA North America ยท 2 days ago
Network Operations Center (NOC) Manager
Rancho Cordova, CA
Full-time
Hybrid
Senior Level
$123K/yr - $205K/yr
5+ years expNTT DATA North America is a leading business and technology services provider committed to innovation and client success. They are seeking a highly experienced Network Operations Center (NOC) Manager to lead a 24x7 operations center, ensuring operational excellence and strategic improvements in supporting public sector networks.
ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
Responsibilities
Manage NOC operations, ensuring continuous monitoring and support for network and server environments
Lead and mentor NOC staff, fostering technical excellence and accountability
Oversee configuration, monitoring, and maintenance of 500+ network devices (routers, switches, firewalls, fiber connectivity)
Manage virtual server environments for high availability and performance
Develop operational processes, escalation procedures, and incident response plans aligned with ITIL best practices
Coordinate cross-functional teams and vendors for network upgrades, fiber deployments, and infrastructure projects
Provide program-level oversight for IT networking and fiber initiatives, including budgeting, scheduling, and risk management
Prepare executive-level reports, KPIs, and recommendations for continuous improvement
Travel to the client site in Sacramento, CA may be required on an as-requested basis
Qualification
Required
Minimum 5 years as an IT Operations Center Manager in an organization of similar size and complexity to MMBN
Minimum 5 years operating a 24x7x365 Network Operations Center (NOC)
Minimum 5 years monitoring and managing configuration of 500+ network devices, with strong technical expertise in networking and fiber technologies
Minimum 5 years monitoring and managing a virtual server environment
High School Diploma or GED (Bachelor's degree preferred)
Current ITIL Foundation certification and one Intermediate-level ITIL certification
Preferred
Proven ability to manage large-scale IT networking and fiber programs, including planning, execution, and stakeholder communication
Experience with budgeting, resource allocation, and vendor management for fiber and network infrastructure projects
Advanced knowledge of fiber optic technologies, network architecture, and high-speed connectivity solutions
Familiarity with SD-WAN, MPLS, and enterprise-grade routing and switching platforms
Proficiency with network monitoring tools (SolarWinds, Nagios, etc.) and automation frameworks
PMP (Project Management Professional) or PgMP (Program Management Professional)
Cisco Certifications (CCNP, CCIE) for advanced networking expertise
CompTIA Network+, Security+, or CySA+ for foundational and security knowledge
Fiber Optic Technician Certification (CFOT or equivalent)
AWS Certified Solutions Architect or Azure Network Engineer Associate for cloud networking
Certified Information Systems Security Professional (CISSP) for security leadership
Experience with Disaster Recovery (DR) and Business Continuity Planning (BCP) for network environments
Knowledge of network automation and orchestration tools (e.g., Ansible, Python scripting)
Familiarity with Zero Trust Architecture and advanced cybersecurity frameworks
Strong vendor and contract negotiation skills for fiber and networking services
Ability to manage multi-site network deployments and large-scale fiber rollouts
Benefits
Medical, dental, and vision insurance with an employer contribution
Flexible spending or health savings account
Life and AD&D insurance
Short- and long-term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally required benefits
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
10001+ employees
H1B Sponsorship
NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)
Funding
Current Stage
Late StageLeadership Team
John Barr
Vice President - Insurance Strategy
Recent News
2025-12-05
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