NEOGOV · 2 months ago
Business Tax Specialist
Altamonte Springs, FL
Full-time
Onsite
Entry Level
$34K/yr - $39K/yr
2+ years expNEOGOV is seeking a Business Tax Specialist to support the Business Tax Receipt services provided by the City Clerk’s office. The role involves administering the City’s Business Tax Receipt inspection program, ensuring compliance, handling inquiries, and maintaining accurate records.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Administer inspection program for both City and Seminole County within the City on a regular basis to ensure businesses are in compliance
Enforce City Code of Ordinances by issuing Civil Citations, Courtesy Notices of Code Violation and Notices of Code Violation. Recommend procedures for compliance, and request hearings before the Code Enforcement Board, if necessary. Attend board meetings and provide sworn testimony, if needed
Investigate business listings for businesses not possessing a valid Business Tax Receipt (fictitious name ads, Seminole County Occupational License listings, Chamber of Commerce membership listings, etc.)
Receive and investigate complaints from the public and staff regarding untaxed activities
Assist in reporting delinquent accounts to collection agency
Serve as back up to the Deputy City Clerk in preparation of monthly reports that are sent to Seminole County
Answer inquires and requests regarding Business Tax Receipts, Open Air Sales, Solicitor’s and Special Events Permits from the general public and business community. Explain and interpret City, County and State Business Tax Receipt policies and procedures
Receive and verify accuracy of all Business Tax Receipt applications for new businesses, renewals, and transfers of ownership or address and determine correct penalties, classifications and fees for both City and Seminole County receipts. Obtain zoning approval and notify Building/Life Safety of inspection requirements. Follow up on past due invoices and non-renewed businesses
Verify licenses for all businesses that are regulated by the state or federal government and verify corporation and/or fictitious name registrations prior to issuance or renewal of a Business Tax Receipt
Complete processing and documentation of all transactions using the enterprise software computer system
Receive and balance daily cash receipts by using the enterprise software computer system and complete associated paperwork for transfer of money to Finance Department
Perform numerous essential record-keeping duties to organize and maintain department information and filing systems
Issue various permits for Open Air Sales, Solicitors and Special Events
Assist in the review and modification of City ordinances pertaining to Local Business Tax Receipts
Assist in the development of new and/or revised procedures to simplify and improve forms and services rendered
Prepare, distribute and file notices, various letters and memos
Perform Notary Public duties for Department
Perform additional duties as required. Be available for emergency call-outs
Act as mail courier for the City. Must be able to lift and carry 40-pound mail baskets. Distribute/sort all mail received on a daily basis. Process all first- and third-class mail; pre-sort first class, bulk, express and special services mail. Drive to and from Post Office and various City work locations
Complete required trainings as specified within the City’s Comprehensive Emergency Management Plan
In the event of an emergency, all employees are considered essential and may be required to perform duties outside of their normal job description
Qualification
Required
Two (2) years office and customer service experience
Demonstrate proficiency using Microsoft Word and Excel software
High School Diploma or G.E.D
Valid driver license. Must obtain a Florida driver license within thirty (30) days of employment
Preferred
Mail processing experience
Experience in the issuance of Business Tax Receipt operations
Certified Business Tax Official (CBTO). (Must complete within three (3) years of employment)
Florida Notary Public Commission (must obtain within sixty (60) days of employment)
Ability to converse in both Spanish and English
Willingness to adopt AI and emerging technologies
Benefits
Health employee coverage and basic life insurance at no cost to the employee
Optional additional life package options
Flex spending account
Long term and short term disability coverage
Dental and vision coverage
Deferred compensation plan
Pension plan options
Extensive wellness program
Employee assistance program
Tuition reimbursement/education incentive program
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Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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