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Montage International · 1 day ago

Bike/Ski Tuner

Park City, UT

Part-time

Onsite

Entry Level

2+ years exp

Montage International is dedicated to creating a unique and passionate environment for its employees. The Bike/Ski Tuner is responsible for assisting with ski and bike rentals, ensuring equipment maintenance, and providing excellent customer service in a fast-paced setting.

HospitalityHotelResorts

Responsibilities

Ensure strong ski shop knowledge of waxing, base repair, tune machine set up and maintenance

Maintain rental shop set up and flow of equipment

Ensure weekly, monthly, and annual testing of binding in rental fleet

Drive ski tuning revenue; and ensure rental fleet is in best condition, properly waxed and maintained at all times

Must become familiar with all services and standards within the hotel

Assemble new bikes and perform quality control checks

Ability to match customers with the bike, equipment and accessories that best fit their physical needs and ability levels

Repair bikes to the highest of standards, including assessing damage and estimating repairs (from complete overhauls to quick walk-in repairs)

Conduct routine and preventative maintenance on bicycles (e.g., cleaning, changing tires, make adjustments)

Keep a detailed service log and input all maintenance documentation on software for tracking and inventory management

Respond to customer requests for assistance or repairs

Maintain proper maintenance inventory and supplies

Ability to diagnose bike issues and recommend additional parts & labor when necessary

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications

Qualification

Ski tuningBike repairCustomer serviceInventory managementGuest recovery skillsTelephone etiquetteOrganizational skillsTime managementPositive attitude