Associa · 2 months ago
Leave Management Specialist
Richardson, TX, 75082, United States
Full-time
Onsite
Mid LevelAssocia is a company focused on employee leave and accommodation programs. The Leave Management Specialist will administer the full cycle of these programs, ensuring compliance with various leave regulations and collaborating with HR and third-party administrators.
AccountingCommunitiesConsultingProperty ManagementReal Estate
Responsibilities
Manage the full cycle process for leaves including FMLA, ADA, PWFA, personal, military, workers’ compensation, and state leave programs
Act as the point of contact for employees and HR to address leave and accommodation requests or inquiries, providing clear communication and guidance
Partner with TPAs to ensure accurate processing of claims, eligibility determinations, and timely updates
Track proper management of leave use and approvals, certification deadlines, return-to-work status, and ongoing evaluations to ensure thorough and accurate documentation and compliance
Collaborate with employees, leaders and HR to facilitate accommodations request evaluations, complete the interactive engagement process and determine reasonable solutions
Coordinate with payroll to ensure leave status, benefit premium deductions, paid leave coordination, and return-to-work updates are accurately processed
Coordinate and track payment and delinquent benefit premiums with employees during duration of leave and/or upon return to work
Assist to provide excellent customer service support regarding company benefits to employees via email, phone or other company channels
Work closely with Benefits Team, TPAs and Payroll to ensure employee data is accurate in HRIS and vendor systems
Assist to improve benefits administration processes by identifying deficiencies and recommending solutions
Ensure all leave and accommodation processes align with applicable laws including FMLA, ADA, HIPAA, and state-specific leave laws
Maintain confidential records and files in accordance with company policy and legal requirements
Review and distribute weekly LOA status reports to HR and conduct quarterly claim audits to ensure data and process integrity
Stay current on changing legislation and leave trends to recommend process updates
Serve as a liaison between the employee, TPAs, and internal stakeholders to ensure a smooth and supportive leave or accommodation experience
Other duties as assigned
Qualification
Required
Manage the full cycle process for leaves including FMLA, ADA, PWFA, personal, military, workers' compensation, and state leave programs
Act as the point of contact for employees and HR to address leave and accommodation requests or inquiries, providing clear communication and guidance
Partner with TPAs to ensure accurate processing of claims, eligibility determinations, and timely updates
Track proper management of leave use and approvals, certification deadlines, return-to-work status, and ongoing evaluations to ensure thorough and accurate documentation and compliance
Collaborate with employees, leaders and HR to facilitate accommodations request evaluations, complete the interactive engagement process and determine reasonable solutions
Coordinate with payroll to ensure leave status, benefit premium deductions, paid leave coordination, and return-to-work updates are accurately processed
Coordinate and track payment and delinquent benefit premiums with employees during duration of leave and/or upon return to work
Assist to provide excellent customer service support regarding company benefits to employees via email, phone or other company channels
Work closely with Benefits Team, TPAs and Payroll to ensure employee data is accurate in HRIS and vendor systems
Assist to improve benefits administration processes by identifying deficiencies and recommending solutions
Ensure all leave and accommodation processes align with applicable laws including FMLA, ADA, HIPAA, and state-specific leave laws
Maintain confidential records and files in accordance with company policy and legal requirements
Review and distribute weekly LOA status reports to HR and conduct quarterly claim audits to ensure data and process integrity
Stay current on changing legislation and leave trends to recommend process updates
Serve as a liaison between the employee, TPAs, and internal stakeholders to ensure a smooth and supportive leave or accommodation experience
Company
Associa
Associa provides management and consultancy services.
Founded in 1979
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2008-06-11Private Equity
Leadership Team
Michelle Johnson
SVP, Chief Information & Transformation Officer
Debra Warren
Vice President of Learning and Development
Recent News
GlobeNewswire
2026-01-05
Company data provided by crunchbase