KONE · 17 hours ago
MOD Tech Support Expert
Detroit, MI
Full-time
Onsite
Senior Level, Lead/Staff
$149K/yr - $195K/yr
8+ years expKONE is a global leader in providing elevators, escalators, and automatic building doors. The MOD Tech Support Expert will analyze, problem-solve, and collaborate to ensure objectives are met while promoting safety and quality to achieve customer satisfaction and profitable business results.
IndustrialManufacturingProduct Design
Responsibilities
Do you enjoy the training, implementation, documentation of processes and providing recommendations for overall efficiency in the Modernization front-line offices?
Does front-line safety, training, working cross-functionally with Region Managers and supporting the Region’s/District’s leaders in these initiatives motivate you?
Do you thrive in areas where priorities change from time to time?
Do you demonstrate a passion for quality and results?
Are you committed to promoting a safety culture in your team?
You will successfully analyze, problem-solve and collaborate to ensure that objectives are completed by performing the required duties while working with your customers and colleagues
Qualification
Required
8+ years of experience in the field modernization level with progressive and demonstrated installation management and training skills covering a broad range of modernization of elevators and escalators
Experience supervising, managing, and leading people within a unionized workforce
Knowledge gained through a bachelor's degree within a technical curriculum and/or equivalent elevator-escalator industry experience
Benefits
Competitive salary
Flexible work schedule
Opportunities to learn and grow
401K Employer Match
401k Employer Non-elective Contribution
Well-being Program
Medical, Prescription, Dental and Vision Insurance
Digital Health Solutions & Telehealth
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Employee Family Assistance Program (EFAP)
Family & Medical Leave
Parental Leave
Leave to Care for a Domestic Partner
Paid Time Off & Holidays
Company Paid Life and AD&D Insurance
Supplemental Life and AD&D Insurance
Company Paid Short-term and Long-term Disability
Buy-Up Long-term Disability
Critical Illness Insurance
Hospital Indemnity & Accident Insurance
Identity Theft Protection
Legal Insurance
KONE Credit Union
Tuition Reimbursement
Commuter Benefits
Company
KONE
KONE designs and manufactures elevators, escalators, moving walkways, and automatic doors for buildings.
10001+ employees
H1B Sponsorship
KONE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (2)
2022 (4)
2021 (3)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Ken Schmid
President Chief Executive Officer
Jennifer Hooks
Business Partner ,Learning and Development, HR, Americas
Recent News
News Powered by Cision
2026-02-03
Hindu Business Line
2026-01-22
News Powered by Cision
2026-01-22
Company data provided by crunchbase