Publicis Communications ยท 2 months ago
Application Support Analyst
Houston, Texas
Full-time
Hybrid
Entry, Mid Level
$130K/yr - $185K/yr
2+ years expPublicis Sapient is a digital transformation partner helping established organizations achieve their future digitally-enabled state. The company is seeking an experienced Endur Application Support Analyst responsible for providing functional and technical support for the Endur Oil production system, managing production support activities, and collaborating with business and IT teams to ensure smooth operations.
Marketing & Advertising
Responsibilities
Collaborate with various business teams from Front, Middle and Back office to provide daily support for the application
Ensure timely resolution of production incidents, service requests and system problems
Log, manage, and resolve incidents, ensuring proactive communication and regular updates to users
Coordinate with the global support team to effectively manage client expectations
Previous experience in an Endur production support role is advantageous
Qualification
Required
Extensive knowledge of Openlink Endur with at least 2+ years of experience, preferably with Endur V16 or higher
Hands-on experience in configuration with deal modelling, C-motion, reference data, risk valuation, invoicing, settlements and reporting within Endur
Strong understanding of end-to-end business processes across Front, Middle, and Backoffice with experience in at least one asset class e.g. Crude Oil, Refined products, Power, Natural Gas, LNG
Knowledge in P&L, Greeks, and position/exposure reporting
Good understanding of the deal lifecycle including derivatives, physicals, transit, storage, pipeline, and cargo operations
Excellent communication and client management skills
Preferred
Familiarity with Endur JVS and OpenComponents (nice to have)
Benefits
Flexible vacation policy; time is not limited, allocated, or accrued
16 paid holidays throughout the year
Generous parental leave and new parent transition program
Tuition reimbursement
Corporate gift matching program
Company
Publicis Communications
Publicis Communications is the creative communications hub of Publicis Groupe, bringing together the Leo Burnett, Saatchi & Saatchi, Publicis Worldwide, BBH, Marcel, Fallon, MSLGROUP and Prodigious networks Present in over 100 countries, Publicis Communications aims to deliver transformative work to its clients and to attract the best talents in the industry.
Founded in 1926Paris, FR
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Steve Shames
Chief Marketing Officer, Publicis Creative Group
Ted Thompson
Executive Client Partner
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